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Ogólne Warunki Sprzedaży
Adres korespondencyjny: GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria
e-mail: [email protected]
numer telefonu: +41 91 809 5000
Kontakt z Biurem Obsługi Klienta: [email protected]
Po złożeniu zamówienia w Sklepie Internetowym, GUESS wysyła do Klienta potwierdzenie za pośrednictwem poczty elektronicznej. GUESS może podjąć decyzję o zaakceptowaniu, w całości lub w części, zmian w zamówieniu, o które prosi Klient, pod warunkiem, że GUESS będzie miał możliwość zapoznania się z prośbą Klienta przed wysłaniem zamówionych towarów. W celu dokonania zmiany w zamówieniu, Klient powinien skontaktować się z Działem Obsługi Klienta.
Jeżeli Klient nie chce skorzystać z powyższej procedury, oświadczenie o odstąpieniu od umowy może zostać złożone również na poniższym formularzu, który jest jednak tylko przykładowy:
Oświadczenie o odstąpieniu od umowy |
Do: GUESS EUROPE SAGL, Strada Regina 44, CH6934 Bioggio, Szwajcaria.
|
Ja/My(*) niniejszym informuję/informujemy(*) o moim/naszym(*) odstąpieniu od umowy sprzedaży następujących towarów [w odniesieniu do poniżej określonego zamówienia proszę wskazać towary, w przypadku których zamierzają Państwo odstąpić od umowy]. (*) Niepotrzebne skreślić.
|
Numer zamówienia _______ Data zawarcia umowy (zamówienia)_____
|
Imię i nazwisko Klienta (Klientów)______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data_______
|
Podpis Klienta(ów) (tylko jeśli formularz jest wysyłany w formie papierowej)
_______
|
(NIEOBOWIĄZKOWE) Proszę podać powody, dla których odstępują Państwo od umowy: ___________________ |
Wypełniony formularz można wysłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej za pośrednictwem poczty na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria. .
Zwracane przedmioty należy przesłać na adres GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, PolandGUESS c/o GXO - Via Bazzani 5/7, 29122 Piacenza (PC) Italy.
Formularz reklamacji |
Do: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria |
|
Niniejszym składam reklamację w związku z następującą umową sprzedaży/towarem |
Numer zamówienia _______Data zamówienia________ |
Towary [w odniesieniu do wyżej wymienionego zamówienia należy wskazać wadliwe towary (oraz datę ich wykrycia)]_________ |
Proszę podać informacje i okoliczności dotyczące przedmiotu skargi_____ |
Proszę podać swoje żądanie (opcje w par. [-]) |
Imię i nazwisko Klienta______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data______ |
Podpis Klienta (tylko jeśli formularz jest wysyłany w formie papierowej) _______ |
Uzupełniony formularz można przesłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej pocztą na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria.
Zasady i ogólne warunki sprzedaży, poniżej opisane (zwane dalej „Z&W') mają zastosowanie do wszystkich umów sprzedaży między Guess Europe SAGL, spółką zarejestrowaną i podlegającą prawom Konfederacji Szwajcarskiej, z główną siedzibą prowadzenia działalności w Strada Regina, 44 - 6934 Bioggio - Szwajcaria (dalej zwaną: 'GUESS') IDI numer CHE113.255.366IVA, która zarządza tą stroną internetową i danymi Klienta, którego miejsce zamieszkania może znajdować się w jakimkolwiek kraju, w którym ta strona jest lub będzie aktywna (dalej zwanym 'Klientem').
Klient powinien dokładnie przeczytać i zapoznać się z niniejszymi Z&W przed złożeniem zamówienia na tej stronie jako, że od momentu zamówienia zakupu artykułów dokonanego na tej stronie internetowej podlega ono wytycznym Z&W. Klient, akceptując Z&W, zgadza się i oświadcza, że jest konsumentem i że zakupuje artykuły GUESS wyłącznie do użytku osobistego, a nie w celu odsprzedaży w ramach działalności gospodarczej lub zawodowej jakiegokolwiek rodzaju. W celu ochrony swoich uzasadnionych praw i interesów dotyczących znaków fabrycznych i związanych z konsolidacją GUESS, firma zachowuje prawo i swobodę w ramach zmniejszenia ilość artykułów GUESS możliwych do zakupienia na tej stronie internetowej.
1. Zamówienia złożone przez Klienta są wiążące z GUESS tylko po akceptacji ze strony GUESS i dodatkowym potwierdzeniu, które GUESS wyśle do Ciebie e-mailem. GUESS może według własnego uznania odmówić realizacji zamówienia lub zaakceptować w całości lub po części jakiekolwiek zmiany żądane przez Klienta, pod warunkiem, że niniejsze wnioski zostaną przesłane do GUESS przed wysłaniem wybranych artykułów.
2. Jeżeli jeden lub więcej artykułów w zamówieniu Klienta nie jest dostępny (nie tylko tymczasowo), GUESS nie ma obowiązku jego dostarczania; ewentualnie GUESS poinformuje Klienta o niedostępności zamówionego artykułu i zwróci ewentualną kwotę z tym związaną już otrzymaną w ramach zapłaty jako cenę omawianego artykułu.
3. Umowę sprzedaży pomiędzy GUESS, a Klientem uznaje się za sfinalizowaną potwierdzeniem pisemnym zamówienia, które powinno być wysłane do Klienta za pośrednictwem poczty elektronicznej przez GUESS.
4. Ceny towarów będą zawsze fakturowane w dolarach (USD). GUESS dołoży wszelkich starań, aby ceny podane na tej stronie były prawidłowe i aktualne. Koszty przesyłki i dostawy obciążają Klienta w momencie wysyłki zamówionego przedmiotu, zgodnie z obowiązującymi w tym czasie opłatami za dostawę, wskazanymi w odpowiedniej sekcji tej strony internetowej.
5. Dostawa zakupionych artykułów przez Klienta zostanie zrealizowana na wskazany adresu dostawy. Koszty wysyłki i czas dostawy mogą się różnić w zależności od kraju, z maksymalnym okresem dostawy trzydziestu (30) dni, w przypadku, gdy dostawa będzie opóźniona z przyczyn nie dotyczących GUESS, klient zostanie powiadomiony o nowym terminie dostawy.
6. Klient dokonuje płatności kartą kredytową w momencie zamówienia lub za pomocą innych sposobów opisanych w odpowiednim dziale strony internetowej.
7. GUESS ma prawo, według własnego uznania, do odmowy, zawieszenia lub anulowania dostawy lub wykonania jakiegokolwiek zobowiązania, które wynikają z umowy sprzedaży zawartej z Klientem w przypadku istotnych naruszeń obowiązków przez Klienta, a wynikających z poprzednich umów sprzedaży lub tych w toku zawieranych z GUESS.
8. Klient może zwrócić zakupione artykuły na www.guess.eu,bez naliczenia jakiejkolwiek kary, w terminie czternastu (14) dni kalendarzowych od dnia otrzymania przez Klienta niniejszych artykułów. Koszty zwrotne będą ponoszone przez GUESS.
Więcej informacji na temat procesu zwrotu można uzyskać odwiedzając dział wymiany i zwroty na stronie internetowej.
Prawo do dokonania zwrotu przez Klienta będzie uważane za wykonane prawidłowo, jeśli zostaną spełnione następujące warunki, w tym:
• artykuły, które będą do zwrotu, nie mogą być używane, zużyte, wyprane i uszkodzone;
• etykieta produktu będzie nadal dołączona do artykułu z plombą zabezpieczającą;
• artykuły muszą być zwracane w oryginalnym opakowaniu (lub podobnym), z ewentualnymi akcesoriami lub instrukcjami użytkowania;
Towar należy odesłać do magazynu wskazanego na etykiecie zwrotnej dołączonej do przesyłki lub wygenerowanej po zakończeniu procesu rejestracji zwrotu na stronie internetowej, za pośrednictwem kuriera i w ciągu trzydziestu (30) dni kalendarzowych od dnia otrzymania przez Klienta danej przesyłki. Po oddaniu towaru firmie GUESS, umowa sprzedaży zostanie uznane za anulowaną i wszystkie inne zobowiązania, prawa lub roszczenia również wygasają, z zastrzeżeniem jednak, że jeśli artykuły poddane zwrotowi do GUESS są uszkodzone, firmie GUESS pozostanie prawo do zatrzymania płatności artykułów już dokonanych przez Klienta, ponownie odsyłając mu oddane artykuły.
Po otrzymaniu zwrotu, GUESS sprawdza zgodność z powyższą procedurą i czy spełnienia wszystkie ustalone warunki. Jak tylko zostanie potwierdzone, że wymogi zostały spełnione, GUESS wysyła Klientowi wiadomość pocztą elektroniczną potwierdzając przyjęcie zwrotu i wysyłając do banku lub Paypal, nie później niż w ciągu 14 dni od otrzymania zwrotu, potwierdzenie do przystąpienia do zwrotu kosztów. Czas oddania należnej kwoty zależy od banku Klienta lub od PayPal i nie jest on w żaden sposób kontrolowany przez GUESS. Zwrot należnych kosztów zostanie dokonany wyłącznie na rzecz Klienta, który dokonał płatności.
W przypadku, gdy nie zostaną spełnione powyższe warunki, Klient nie będzie miał prawa do zwrotu kwoty zapłaconej GUESS; jednak Klient będzie miał prawo, na własny koszt i ryzyko, do ponownego poproszenia o wysłanie mu artykułu, pamiętając,że jeśli Klient nie zażąda odesłania artykułu, GUESS będzie miała prawo do zatrzymania go wraz z kwotą otrzymaną w wyniku transakcji.
9. Za wyjątkiem przypadków określonych w poniższym punkcie 10, Klient ma prawo do gwarancji obejmującej wady zakupionych artykułów na www.guess.eu przez 2 (dwa) lat od daty dostawy, pod warunkiem, że wada zostanie zgłoszona GUESS w terminie 2 (dwóch ) miesięcy od momentu jej rozpoznania. Wszelkie wnioski otrzymane po tym terminie nie będą mogły być wzięte pod uwagę.
Więcej informacj na temat procedury zwrotu znajdziecie w dziale wymiany i zwroty na strony internetowej.
Po otrzymaniu wadliwego artykułu i ustaleniu, że artykuł nie spełnia standardów jakości, GUESS wysyła do Klienta wiadomość pocztą elektroniczną, w której potwierdza przyjęcie uznania wadliwego artykułu, wysyłając również do banku lub do Paypal, nie później niż w ciągu 14 dni od daty otrzymania zwrotu, potwierdzenie zwrotu kosztów. Czas oddania należnej kwoty zależy od banku Klienta lub od PayPal i nie jest on w żaden sposób kontrolowany przez GUESS. Zwrot należnych kosztów zostanie dokonany wyłącznie na rzecz Klienta, który dokonał płatności.
10. INFORMACJE I MATERIAŁY ZAWARTE NA TEJ STRONIE SĄ „AS IS', BEZ JAKICHKOLWIEK GWARANCJI, TAK WYRAŹNYCH JAK I DOMNIEMANYCH. www.guess.eu NIE PONOSI ŻADNEJ ODPOWIEDZIALNOŚCI ZA GWARANCJE HANDLOWE LUB PRZYDATNOŚCI DO KONKRETNEGO CELU, W ZAKRESIE W JAKIM JEST TO DOZWOLONE PRZEZ OBOWIĄZUJĄCE PRZEPISY.
11. W przypadku, gdy jedno lub więcej postanowień niniejszych Z&W zostanie uznane za nieważne, podlega unieważnieniu, jest niezgodne z prawem lub niewykonalne, to nie spowoduje to całkowitej nieskuteczności Z&W. Postanowienie/a nieskuteczne zostanie/ą wymienione na inną/e normę/y ważną/e, w której/ch uwzględni się owe zamiary i treści, w zakresie i zgodnie z obowiązującymi przepisami.
12. Niniejsze Z&W podlegają prawu szwajcarskiemu. Ewentualne spory mogące wyniknąć podlegać będą wyłącznej jurysdykcji właściwego Sądu miasta Lugano (Szwajcaria).
T.N: “Jak jest” to termin prawny używany do wycofania niektórych oczywistych gwarancji na sprzedawany produkt
Ogólne Warunki Sprzedaży
Adres korespondencyjny: GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria
e-mail: [email protected]
numer telefonu: +41 91 809 5000
Kontakt z Biurem Obsługi Klienta: [email protected]
Po złożeniu zamówienia w Sklepie Internetowym, GUESS wysyła do Klienta potwierdzenie za pośrednictwem poczty elektronicznej. GUESS może podjąć decyzję o zaakceptowaniu, w całości lub w części, zmian w zamówieniu, o które prosi Klient, pod warunkiem, że GUESS będzie miał możliwość zapoznania się z prośbą Klienta przed wysłaniem zamówionych towarów. W celu dokonania zmiany w zamówieniu, Klient powinien skontaktować się z Działem Obsługi Klienta.
Jeżeli Klient nie chce skorzystać z powyższej procedury, oświadczenie o odstąpieniu od umowy może zostać złożone również na poniższym formularzu, który jest jednak tylko przykładowy:
Oświadczenie o odstąpieniu od umowy |
Do: GUESS EUROPE SAGL, Strada Regina 44, CH6934 Bioggio, Szwajcaria.
|
Ja/My(*) niniejszym informuję/informujemy(*) o moim/naszym(*) odstąpieniu od umowy sprzedaży następujących towarów [w odniesieniu do poniżej określonego zamówienia proszę wskazać towary, w przypadku których zamierzają Państwo odstąpić od umowy]. (*) Niepotrzebne skreślić.
|
Numer zamówienia _______ Data zawarcia umowy (zamówienia)_____
|
Imię i nazwisko Klienta (Klientów)______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data_______
|
Podpis Klienta(ów) (tylko jeśli formularz jest wysyłany w formie papierowej)
_______
|
(NIEOBOWIĄZKOWE) Proszę podać powody, dla których odstępują Państwo od umowy: ___________________ |
Wypełniony formularz można wysłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej za pośrednictwem poczty na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria. .
Zwracane przedmioty należy przesłać na adres GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, PolandGUESS c/o GXO - Via Bazzani 5/7, 29122 Piacenza (PC) Italy.
Formularz reklamacji |
Do: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria |
|
Niniejszym składam reklamację w związku z następującą umową sprzedaży/towarem |
Numer zamówienia _______Data zamówienia________ |
Towary [w odniesieniu do wyżej wymienionego zamówienia należy wskazać wadliwe towary (oraz datę ich wykrycia)]_________ |
Proszę podać informacje i okoliczności dotyczące przedmiotu skargi_____ |
Proszę podać swoje żądanie (opcje w par. [-]) |
Imię i nazwisko Klienta______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data______ |
Podpis Klienta (tylko jeśli formularz jest wysyłany w formie papierowej) _______ |
Uzupełniony formularz można przesłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej pocztą na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria.
Ogólne Warunki Sprzedaży
Adres korespondencyjny: GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria
e-mail: [email protected]
numer telefonu: +41 91 809 5000
Kontakt z Biurem Obsługi Klienta: [email protected]
Po złożeniu zamówienia w Sklepie Internetowym, GUESS wysyła do Klienta potwierdzenie za pośrednictwem poczty elektronicznej. GUESS może podjąć decyzję o zaakceptowaniu, w całości lub w części, zmian w zamówieniu, o które prosi Klient, pod warunkiem, że GUESS będzie miał możliwość zapoznania się z prośbą Klienta przed wysłaniem zamówionych towarów. W celu dokonania zmiany w zamówieniu, Klient powinien skontaktować się z Działem Obsługi Klienta.
Jeżeli Klient nie chce skorzystać z powyższej procedury, oświadczenie o odstąpieniu od umowy może zostać złożone również na poniższym formularzu, który jest jednak tylko przykładowy:
Oświadczenie o odstąpieniu od umowy |
Do: GUESS EUROPE SAGL, Strada Regina 44, CH6934 Bioggio, Szwajcaria
|
Ja/My(*) niniejszym informuję/informujemy(*) o moim/naszym(*) odstąpieniu od umowy sprzedaży następujących towarów [w odniesieniu do poniżej określonego zamówienia proszę wskazać towary, w przypadku których zamierzają Państwo odstąpić od umowy]. (*) Niepotrzebne skreślić.
|
Numer zamówienia _______ Data zawarcia umowy (zamówienia)_____
|
Imię i nazwisko Klienta (Klientów)______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data_______
|
Podpis Klienta(ów) (tylko jeśli formularz jest wysyłany w formie papierowej)
_______
|
(NIEOBOWIĄZKOWE) Proszę podać powody, dla których odstępują Państwo od umowy: ___________
|
Uzupełniony formularz można przesłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej za pośrednictwem poczty na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria.
Zwracane towary należy wysłać na adres GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, Polska.
Formularz reklamacji |
Do: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Szwajcaria |
|
Niniejszym składam reklamację w związku z następującą umową sprzedaży/towarem |
Numer zamówienia _______Data zamówienia________ |
Towary [w odniesieniu do wyżej wymienionego zamówienia należy wskazać wadliwe towary (oraz datę ich wykrycia)]_________ |
Proszę podać informacje i okoliczności dotyczące przedmiotu skargi_____ |
Proszę podać swoje żądanie (opcje w par. VI ust 2 OWS)_______ |
Imię i nazwisko Klienta______ |
E-mail Klienta___________, adres Klienta_______ i numer telefonu Klienta_______ |
Data______ |
Podpis Klienta (tylko jeśli formularz jest wysyłany w formie papierowej) _______
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Uzupełniony formularz można przesłać np. pocztą elektroniczną na adres [email protected] lub w formie papierowej pocztą na adres GUESS EUROPE SAGL - E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Szwajcaria.
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44– 6934 Bioggio– Switzerland( hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active( hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .By placing any purchase order Customer confirms that he/she has read the information about GUESS items available through this website, including the following information: information about major characteristics of GUESS items, address of seller,place of manufacture of the items, price and terms of purchase, delivery, warranty period, payment terms and other relevant information on the GUESS items.
Customer, by accepting these T & C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever.In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1.Any order placed by Customer is considered an offer and shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e - mail message.GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2.If any item that Customer has ordered is not available( not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non - availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4.The items’ prices shall always be invoiced in Rubles (RUB). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated .Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5.Delivery of items purchased by the Customer shall be made to the indicated delivery address .Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30(thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items together with the disposable seal;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
If Customer does not have documents confirming purchase of the items, he/she can still rely on other pieces of evidence that confirm purchase of the items.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
Should the above mentioned conditions not be met and provided that Customer cannot prove the purchase of the item by any other pieces of evidence, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www .guess.eu for 2(two) years from delivery, provided that any such defect must be reported to GUESS within 2( two) months from relevant discovery .Any claim beyond this timeframe shall be ineffective . Subject to the conditions set forth below, Customer is entitled to one of the following options: To ask for and receive a refund for the amount paid for the defective items or To ask for substitution of the defective items for similar items of proper quality or To ask for decrease of the purchase price accordingly or To ask GUESS to correct the defects without additional charge or compensate Customer for correction of defects Customer shall have any other rights granted to consumers under the Law of the Russian Federation“ On protection of consumers’ rights”, dated 07.02.1992 No 2300 - 1 Before shipping any defective item back to GUESS, Customer has to write to our Customer Service in order to register the return request.
If Customer chooses refund, the following procedure shall apply: upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
Terms & Conditions
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between GUESS? CIS, LLC, a company organized and existing under the laws of the Russian Federation, with its principal place of business at Russia, 109012, Moscow, M.Cherkassky per., 2, prem. XIV, room 13 (OGRN – 5157746054318, INN – 7729482411, KPP – 771001001) ( hereinafter, “GUESS) and any customer in the territory of Russia (hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .By placing any purchase order Customer confirms that he/she has read the information about GUESS items available through this website, including the following information: information about major characteristics of GUESS items, address of seller,place of manufacture of the items, price and terms of purchase, delivery, warranty period, payment terms and other relevant information on the GUESS items.
Customer, by accepting these T & C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
Terms & Conditions
1.Any order placed by Customer is considered an offer and shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e - mail message.GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2.If any item that Customer has ordered is not available( not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non - availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4.The items’ prices shall always be invoiced in Rubles (RUB). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated .Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5.Delivery of items purchased by the Customer shall be made to the indicated delivery address .Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30(thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer either at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website, or at the time of order delivery.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For return Customer shall either:
visit https://www.guess.eu/ru/account/orderhistory section, choose order, goods to be returned and reason for return or contact Customer Service by following https://www.guess.eu/en/CustomerCare/ContactUs/
Goods to be returned must be accompanied by the documents, proving the purchase thereof, application for return, bank details for money refund (if the order was previously paid by cash).
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items ;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
If Customer does not have documents confirming purchase of the items, he/she can still rely on other pieces of evidence that confirm purchase of the items.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, by the payment method chosen to place the order. In case of Cash Payment on Delivery, please contact Customer Service for further instructions
Should the above mentioned conditions not be met and provided that Customer cannot prove the purchase of the item by any other pieces of evidence, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9.Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www .guess.eu for 2(two) years from delivery, provided that any such defect must be reported to GUESS within 2( two) months from relevant discovery .Any claim beyond this timeframe shall be ineffective. Subject to the conditions set forth below, Customer is entitled to one of the following options: To ask for and receive a refund for the amount paid for the defective items or To ask for substitution of the defective items for similar items of proper quality or To ask for decrease of the purchase price accordingly or To ask GUESS to correct the defects without additional charge or compensate Customer for correction of defects Customer shall have any other rights granted to consumers under the Law of the Russian Federation“ On protection of consumers’ rights”, dated 07.02.1992 No 2300 - 1 Before shipping any defective item back to GUESS, Customer has to write to our Customer Service in order to register the return request.
If Customer chooses refund, the following procedure shall apply: upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44– 6934 Bioggio– Switzerland( hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active( hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .Customer, by accepting these T & C, acknowledges and declares that he / she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever.In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1. Any order placed by Customer shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e-mail message. GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4. The items’ prices shall always be invoiced in Euro (EUR). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following: • returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items together with the disposable seal;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.guess.eu for 2 (two) years from delivery, provided that any such defect must be reported to GUESS within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland). however all disputes with Ukrainian Customers related to protection of consumers rights shall be resolved exclusively by the appropriate Ukrainian courts.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
This Distance Sale Agreement (hereinafter the “Agreement”) shall apply to all distance sale contracts between Guess Europe SAGL, a company duly incorporated and validly existing under the laws of the Swiss Confederation with its principal place of business at Strada Regina, 44 – 6934 Bioggio – Switzerland (hereinafter, “GUESS” or the “Company”) IDI number CHE113.255.366IVA, which operates website and any customer residentThe purpose of this Agreement is to determine reciprocal rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 Law on the Protection of Consumer (the “Consumer Law”) and the Regulation on Distance Agreements (the “Regulation”) concerning the sale and delivery of Women and Men Denim, Apparel, Bags, Shoes, Accessories, Underwear, Jewellery, Sunglasses, Watches and Fragrances; Boy and Girl Denim, Apparel, Bags, Shoes, Accessories (the “Product(s)”) which are presented in GUESS’ website www.guess.eu for sale, upon the Customer’s request for purchase.
This Agreement enters into full force and effect if and when the Consumer clicks on “I hereby read understood and accepted the Distance Sale Agreement” button or other buttons expressing same legal statement with different wording.
The Customer agrees and accepts that he/she correctly inserted his/her personal details including name/surname, address, telephone, credit number, etc.
The Customer, by accepting this Agreement, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all-time remain free to restrict the quantity of GUESS items which can be purchased through this website.
Title: Guess Europe SAGL
Address: Strada Regina, 44 – 6934 Bioggio – Switzerland
IDI Number: CHE113.255.366IVA
Telephone Number: 00902169002845
E-mail Address: [email protected]
1. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item without charging the relevant price.
2. The Products’ prices shall always be invoiced in Euro currency. GUESS shall procure that prices indicated on this website are correct and updated Shipment and delivery costs shall be charged on the Customer at the time of shipping the Product(s), according to the delivery fees in force at that time and as indicated in the applicable section of this website.
3. Delivery of the Products purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary due to the courier firm, with a maximum delivery frame of 30 (thirty) days. Should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery. GUESS shall not be held liable if the Product has been delivered to a third party of the Customer’s choice other than the Costumer and such party has refrained from accepting the Product. GUESS shall not be liable for the fault incurred by the courier company based on time-related matters (delay, non-delivery etc.).
4. Payment shall be made by Customer at the time of placing the order either by credit or as otherwise specified in the applicable section of this website.
5. By law, the Customer may return items purchased on www.guess.eu without indicating any reason and without any penalty, by exercising his/her statutory withdrawal right, within fourteen (14) calendar days as of the day of receipt by the Customer of the relevant Product. Notwithstanding that the Customer may exercise his/her withdrawal right within fourteen (14) calendar days as imposed by law, GUESS hereby grants a longer period to the Customer for exercising his/her withdrawal right which is thirty (30) calendar days as of the day of receipt by the Customer of the relevant Product.
Any claim, other than claims concerning defective products, beyond this timeframe shall be ineffective. The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying GUESS with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. GUESS will immediately notify the Customer regarding the receipt of the withdrawal request. As a consequence of returning items to GUESS, the Agreement will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by the Customer.Before shipping back any item to GUESS, Customer is invited to contact the Customer Service at the following link (https://www.guess.eu/en-tr/CustomerCare/ContactUs) in order to inform GUESS about return reason. Product(s) have to be delivered back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS confirms that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item. After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that GUESS may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
6. The information and materials contained in this site are provided “as is” and without warranties of any kind, either expressed or implied. www.guess.eu disclaims all warranties of merchantability or fitness for a particular purpose to the fullest extent permissible under the Turkish law.
7. Any notice or other communication to be given or made under or in connection with this Agreement shall be in writing. The address, fax number, electronic mail address (and the person or department for whose attention notices and other communication are to be given or made) of GUESS is as indicated above, or such other address, fax number, electronic mail address (and, if identified, the person or department for whose attention notices and other communication are to be given or made), as a Party, in relation to itself only, may notify the other Party in writing by not less than 5 (five) Business Days’ notice.The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying GUESS with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. GUESS will immediately notify the Customer regarding the receipt of the withdrawal request.
8. Should one or more provisions of this Agreement be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the Agreement. Said ineffective provision(s) shall be replaced with another (other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the Turkish law.
9. This Agreement is subject to Turkish law. Subject to the thresholds under Turkish law, the Consumer Arbitration Committee or Consumer Courts at the residence address of the Customer, or Civil Courts of First Instance if there is no Consumer Arbitration Court or Consumer Court in the city of residence of the Consumer, will have jurisdiction for disputes arising from and in connection with this Agreement.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
This Distance Sale Agreement (hereinafter the “Agreement”) shall apply to all distance sale contracts between Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi, a limited liability company duly incorporated and validly existing in the Republic of Turkey, registered with the Istanbul Trade Registry with the registration number of 24559-5, having its registered address at Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul (hereinafter, “Guess Turkey” or the “Company”) and any customer resident in Turkey (hereinafter, the “Customer” or the “Consumer”).
The Company and the Customer in this Agreement will be separately referred to as the “Party” and collectively referred to as the “Parties”.
The purpose of this Agreement is to determine reciprocal rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumer (the “Consumer Law”) and the Regulation on Distance Agreements (the “Regulation”) concerning the sale and delivery of Women and Men Denim, Apparel, Bags, Shoes, Accessories, Underwear, Jewellery, Sunglasses, Watches and Fragrances; Boy and Girl Denim, Apparel, Bags, Shoes, Accessories (the “Product(s)”) which are presented in Guess Turkey’s website www.guess.eu for sale, upon the Customer’s request for purchase.
This Agreement enters into full force and effect if and when the Consumer clicks on “I hereby read understood and accepted the Distance Sale Agreement” button or other buttons expressing same legal statement with different wording.
The Customer agrees and accepts that he/she correctly inserted his/her personal details including name/surname, address, telephone, credit number, etc.
The Customer, by accepting this Agreement, acknowledges and declares that he/she is a consumer and purchases Guess Turkey items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the Guess Turkey trademarks and goodwill, as well as its selective distribution network, Guess Turkey hereby reserves the right and shall at all-time remain free to restrict the quantity of Guess Turkey items which can be purchased through this website.
Title: Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi
Address: Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul
MERSIS Number: 0411045177300014
Telephone Number: 00902169002845
E-mail Address: [email protected]
1. If any item that Customer has ordered is not available (not only temporarily), Guess Turkey shall not be bound by any obligation to deliver; in this event Guess Turkey will inform Customer about non-availability of the ordered item without charging the relevant price.
2. The Products’ prices shall always be invoiced in Euro currency. Guess Turkey shall procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the Product(s), according to the delivery fees in force at that time and as indicated in the applicable section of this website.
3. Delivery of the Products purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary due to the courier firm, with a maximum delivery frame of 30 (thirty) days. Should delivery be delayed due to circumstances beyond the reasonable control of Guess Turkey, Customer shall be notified with an alternative date of delivery. Guess Turkey shall not be held liable if the Product has been delivered to a third party of the Customer’s choice other than the Costumer and such party has refrained from accepting the Product. Guess Turkey shall not be liable for the fault incurred by the courier company based on time-related matters (delay, non-delivery etc.).
4. Payment shall be made by Customer at the time of placing the order either by credit or as otherwise specified in the applicable section of this website.
5. By law, the Customer may return items purchased on www.guess.eu without indicating any reason and without any penalty, by exercising his/her statutory withdrawal right, within fourteen (14) calendar days as of the day of receipt by the Customer of the relevant Product. Notwithstanding that the Customer may exercise his/her withdrawal right within fourteen (14) calendar days as imposed by law, Guess Turkey hereby grants a longer period to the Customer for exercising his/her withdrawal right which is thirty (30) calendar days as of the day of receipt by the Customer of the relevant Product.
Any claim, other than claims concerning defective products, beyond this timeframe shall be ineffective. The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying Guess Turkey with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. Guess Turkey will immediately notify the Customer regarding the receipt of the withdrawal request. As a consequence of returning items to Guess Turkey, the Agreement will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to Guess Turkey are damaged in any way, Guess Turkey shall be entitled to retain the payment of the items already done by the Customer.
Before shipping back any item to Guess Turkey, Customer is invited to contact the Customer Service at the following link (www.guess.eu/tr-tr/CustomerCare/ContactUs) in order to inform Guess Turkey about return reason.
Product(s) have to be delivered back to Guess Turkey to the store specified on the return label together with their original invoice in a single delivery through the pickup service provided via UPS.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher.
Upon receipt of the returned item, Guess Turkey shall check compliance with the procedure stated above and fulfilment of all relevant conditions. As soon as Guess Turkey confirms that all such conditions have been met, Guess Turkey shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item. After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that Guess Turkey may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to Guess Turkey; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her. Provided that the Customer does not ask for having the item back, Guess Turkey shall be entitled to keep such item and withhold any amount connected to the transaction.
6. The information and materials contained in this site are provided “as is” and without warranties of any kind, either expressed or implied. www.guess.eu disclaims all warranties of merchantability or fitness for a particular purpose to the fullest extent permissible under the Turkish law.
7. Any notice or other communication to be given or made under or in connection with this Agreement shall be in writing. The address, fax number, electronic mail address (and the person or department for whose attention notices and other communication are to be given or made) for notices to Guess Turkey and other communication to be given or made under or in connection with this Agreement is the above
or such other address, fax number, electronic mail address (and, if identified, the person or department for whose attention notices and other communication are to be given or made), as a Party, in relation to itself only, may notify the other Party in writing by not less than 5 (five) Business Days’ notice.
The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 2 (Sample Withdrawal Form) or by notifying Guess Turkey with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. Guess Turkey will immediately notify the Customer regarding the receipt of the withdrawal request."
8. Should one or more provisions of this Agreement be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the Agreement. Said ineffective provision(s) shall be replaced with another (other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the Turkish law.
9. This Agreement is subject to Turkish law. Subject to the thresholds under Turkish law, the Consumer Arbitration Committee or Consumer Courts at the residence address of the Customer, or Civil Courts of First Instance if there is no Consumer Arbitration Court or Consumer Court in the city of residence of the Consumer, will have jurisdiction for disputes arising from and in connection with this Agreement.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
Unless expressly stated otherwise in this Preliminary Information Form, the descriptions written in bold typeface will have the meanings ascribed in Distance Sale Agreement.
Essential features of the services provided to the Customer are described below. Pressing on the “I hereby read, understood and accepted Distance Sale Agreement” button or the similar button(s) shall mean that Customer accepts Terms and Conditions of this Agreement and this Agreement enters into force as of such acceptance. Details relevant to products features, number, unit price and total are provided at basket and checkout phase. The Customers may always reach to Guess Turkey via phone number 00902169002845, and/or e-mail address [email protected]
Delivery of the Product: Delivery Product pursuant to the Distance Sale Agreement executed by and between Guess Turkey and the Customer will be delivered to the Customer being custom duties at Consumer charge. Order will be given to authorized contracted cargo officer by Guess Turkey within two (2) working days after the receipt of the order at the latest. Delivery time of the Product is five-six (5-6) days at standard delivery, two-four (2-4) days at express delivery according to carrier, subject to one (1) day delay according to the region of the Customer. The said delivery time will not exceed legally prescribed thirty (30) days in no condition.
Customer may withdraw from this Agreement by returning the purchased Product within thirty (30) days as of the delivery of the Product to the Customer itself or the person/company in the stated address (“Right of Withdrawal”). The Customer will notify Guess Turkey via e-mail within the same period of time and return the Product. The Customer agrees and accepts that the Product will be subject to assessment by GUESS as set forth under Distance Sale Agreement.
The Product will not be used in any way to be subject to the Right of Withdrawal. The Product will be returned with the Product’s box, pack and the standard accessory if it exists in complete and free of damage.
After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that Guess Turkey may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
After Customer reads this Preliminary Information Form on site and accepts it, the Distance Sale Agreement will be executed. This Preliminary Information Form constitutes the integral part of the Distance Sale Agreement
The Customer’s applications related to complaints and objections can be made to Consumer Arbitration Committee or Consumer Courts that is located in the residential area of Customer or in the place where goods and the services are purchased by the Customer.
(This form should only be filled in and submitted to Guess Turkey if the Customer wishes to exercise his/her right of withdrawal.)
To: Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi
Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul
[email protected]
I hereby declare that I exercise my right of withdrawal arising from the Agreement in relation to the sale of the items below:
-Date of order or delivery:
-Relevant item subject to the right of withdrawal:
-Price of the relevant item subject to the right of withdrawal:
-Name of the Customer:
-Address details of the Customer:
-Signature of the Customer: (if submitted in written form)
-Date:
These General Terms and Conditions of Sale (hereinafter “T&C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44 – 6934 Bioggio - Switzerland (hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active (hereinafter, the “Customer”).
The Customer should read these T&C carefully before placing any purchase order within this website, as these T&C shall apply to every order of items made through this website. Customer, by accepting these T&C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1. Any order placed by Customer shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e-mail message. GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4. The items’ prices shall always be invoiced in Euro currency (except for UK where prices shall be invoiced in GBP currency). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item. Any claim beyond this timeframe shall be ineffective. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Before shipping back any item to GUESS, Customer must send an email to [email protected] in order to get authorization to proceed with the item return.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
- returned items must not have been used, worn, washed or damaged;
- items’ identification tag must still be attached to the items together with the disposable seal;
- items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item, sending to relevant Credit Institute or Paypal Account, within and no later than seven (7) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.guess.eu for 2 (two) years from delivery, provided that any such defect must be reported to GUESS within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
Before shipping any defective item back to GUESS, Customer must send an email to [email protected] in order to get authorization to proceed with the item return.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item sending to relevant Credit Institute or Paypal Account, within and no later than seven (7) days from receipt of the goods, confirmation to proceed to refund for the price paid for the defective item. Timings related to refund visibility on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
Zasady i ogólne warunki sprzedaży, poniżej opisane (zwane dalej „Z&W') mają zastosowanie do wszystkich umów sprzedaży między Guess Europe SAGL, spółką zarejestrowaną i podlegającą prawom Konfederacji Szwajcarskiej, z główną siedzibą prowadzenia działalności w Strada Regina, 44 - 6934 Bioggio - Szwajcaria (dalej zwaną: 'GUESS') IDI numer CHE113.255.366IVA, która zarządza tą stroną internetową i danymi Klienta, którego miejsce zamieszkania może znajdować się w jakimkolwiek kraju, w którym ta strona jest lub będzie aktywna (dalej zwanym 'Klientem').
Klient powinien dokładnie przeczytać i zapoznać się z niniejszymi Z&W przed złożeniem zamówienia na tej stronie jako, że od momentu zamówienia zakupu artykułów dokonanego na tej stronie internetowej podlega ono wytycznym Z&W. Klient, akceptując Z&W, zgadza się i oświadcza, że jest konsumentem i że zakupuje artykuły GUESS wyłącznie do użytku osobistego, a nie w celu odsprzedaży w ramach działalności gospodarczej lub zawodowej jakiegokolwiek rodzaju. W celu ochrony swoich uzasadnionych praw i interesów dotyczących znaków fabrycznych i związanych z konsolidacją GUESS, firma zachowuje prawo i swobodę w ramach zmniejszenia ilość artykułów GUESS możliwych do zakupienia na tej stronie internetowej.
1. Zamówienia złożone przez Klienta są wiążące z GUESS tylko po akceptacji ze strony GUESS i dodatkowym potwierdzeniu, które GUESS wyśle do Ciebie e-mailem. GUESS może według własnego uznania odmówić realizacji zamówienia lub zaakceptować w całości lub po części jakiekolwiek zmiany żądane przez Klienta, pod warunkiem, że niniejsze wnioski zostaną przesłane do GUESS przed wysłaniem wybranych artykułów.
2. Jeżeli jeden lub więcej artykułów w zamówieniu Klienta nie jest dostępny (nie tylko tymczasowo), GUESS nie ma obowiązku jego dostarczania; ewentualnie GUESS poinformuje Klienta o niedostępności zamówionego artykułu i zwróci ewentualną kwotę z tym związaną już otrzymaną w ramach zapłaty jako cenę omawianego artykułu.
3. Umowę sprzedaży pomiędzy GUESS, a Klientem uznaje się za sfinalizowaną potwierdzeniem pisemnym zamówienia, które powinno być wysłane do Klienta za pośrednictwem poczty elektronicznej przez GUESS.
4. Ceny artykułów będą rozliczane w euro, za wyjątkiem zamówień wykonanych z Wielkiej Brytanii, które będą w funtach (GBP), ze Szwajcarii, które będą we frankach (CHF), z Polski w złotych (PLN) i z Rosji w rublach (RUB). GUESS dołoży wszelkich starań, aby ceny podane na stronie internetowej były zawsze prawidłowe i aktualne. Koszty wysyłki i doręczenia będą pobierana do klienta w momencie zamówienia artykułu, według obowiązujących stawek przewozowych podanych w odpowiednim dziale strony internetowej.
5. Dostawa zakupionych artykułów przez Klienta zostanie zrealizowana na wskazany adresu dostawy. Koszty wysyłki i czas dostawy mogą się różnić w zależności od kraju, z maksymalnym okresem dostawy trzydziestu (30) dni, w przypadku, gdy dostawa będzie opóźniona z przyczyn nie dotyczących GUESS, klient zostanie powiadomiony o nowym terminie dostawy.
6. Klient dokonuje płatności kartą kredytową w momencie zamówienia lub za pomocą innych sposobów opisanych w odpowiednim dziale strony internetowej.
7. GUESS ma prawo, według własnego uznania, do odmowy, zawieszenia lub anulowania dostawy lub wykonania jakiegokolwiek zobowiązania, które wynikają z umowy sprzedaży zawartej z Klientem w przypadku istotnych naruszeń obowiązków przez Klienta, a wynikających z poprzednich umów sprzedaży lub tych w toku zawieranych z GUESS.
8. Klient może zwrócić zakupione artykuły na www.guess.eu,bez naliczenia jakiejkolwiek kary, w terminie czternastu (14) dni kalendarzowych od dnia otrzymania przez Klienta niniejszych artykułów. Koszty zwrotne będą ponoszone przez GUESS.
Więcej informacji na temat procesu zwrotu można uzyskać odwiedzając dział wymiany i zwroty na stronie internetowej.
Prawo do dokonania zwrotu przez Klienta będzie uważane za wykonane prawidłowo, jeśli zostaną spełnione następujące warunki, w tym:
• artykuły, które będą do zwrotu, nie mogą być używane, zużyte, wyprane i uszkodzone;
• etykieta produktu będzie nadal dołączona do artykułu z plombą zabezpieczającą;
• artykuły muszą być zwracane w oryginalnym opakowaniu (lub podobnym), z ewentualnymi akcesoriami lub instrukcjami użytkowania;
Towar należy odesłać do magazynu wskazanego na etykiecie zwrotnej dołączonej do przesyłki lub wygenerowanej po zakończeniu procesu rejestracji zwrotu na stronie internetowej, za pośrednictwem kuriera i w ciągu trzydziestu (30) dni kalendarzowych od dnia otrzymania przez Klienta danej przesyłki. Po oddaniu towaru firmie GUESS, umowa sprzedaży zostanie uznane za anulowaną i wszystkie inne zobowiązania, prawa lub roszczenia również wygasają, z zastrzeżeniem jednak, że jeśli artykuły poddane zwrotowi do GUESS są uszkodzone, firmie GUESS pozostanie prawo do zatrzymania płatności artykułów już dokonanych przez Klienta, ponownie odsyłając mu oddane artykuły.
Po otrzymaniu zwrotu, GUESS sprawdza zgodność z powyższą procedurą i czy spełnienia wszystkie ustalone warunki. Jak tylko zostanie potwierdzone, że wymogi zostały spełnione, GUESS wysyła Klientowi wiadomość pocztą elektroniczną potwierdzając przyjęcie zwrotu i wysyłając do banku lub Paypal, nie później niż w ciągu 14 dni od otrzymania zwrotu, potwierdzenie do przystąpienia do zwrotu kosztów. Czas oddania należnej kwoty zależy od banku Klienta lub od PayPal i nie jest on w żaden sposób kontrolowany przez GUESS. Zwrot należnych kosztów zostanie dokonany wyłącznie na rzecz Klienta, który dokonał płatności.
W przypadku, gdy nie zostaną spełnione powyższe warunki, Klient nie będzie miał prawa do zwrotu kwoty zapłaconej GUESS; jednak Klient będzie miał prawo, na własny koszt i ryzyko, do ponownego poproszenia o wysłanie mu artykułu, pamiętając,że jeśli Klient nie zażąda odesłania artykułu, GUESS będzie miała prawo do zatrzymania go wraz z kwotą otrzymaną w wyniku transakcji.
9. Za wyjątkiem przypadków określonych w poniższym punkcie 10, Klient ma prawo do gwarancji obejmującej wady zakupionych artykułów na www.guess.eu przez 2 (dwa) lat od daty dostawy, pod warunkiem, że wada zostanie zgłoszona GUESS w terminie 2 (dwóch ) miesięcy od momentu jej rozpoznania. Wszelkie wnioski otrzymane po tym terminie nie będą mogły być wzięte pod uwagę.
Więcej informacj na temat procedury zwrotu znajdziecie w dziale wymiany i zwroty na strony internetowej.
Po otrzymaniu wadliwego artykułu i ustaleniu, że artykuł nie spełnia standardów jakości, GUESS wysyła do Klienta wiadomość pocztą elektroniczną, w której potwierdza przyjęcie uznania wadliwego artykułu, wysyłając również do banku lub do Paypal, nie później niż w ciągu 14 dni od daty otrzymania zwrotu, potwierdzenie zwrotu kosztów. Czas oddania należnej kwoty zależy od banku Klienta lub od PayPal i nie jest on w żaden sposób kontrolowany przez GUESS. Zwrot należnych kosztów zostanie dokonany wyłącznie na rzecz Klienta, który dokonał płatności.
10. INFORMACJE I MATERIAŁY ZAWARTE NA TEJ STRONIE SĄ „AS IS', BEZ JAKICHKOLWIEK GWARANCJI, TAK WYRAŹNYCH JAK I DOMNIEMANYCH. www.guess.eu NIE PONOSI ŻADNEJ ODPOWIEDZIALNOŚCI ZA GWARANCJE HANDLOWE LUB PRZYDATNOŚCI DO KONKRETNEGO CELU, W ZAKRESIE W JAKIM JEST TO DOZWOLONE PRZEZ OBOWIĄZUJĄCE PRZEPISY.
11. W przypadku, gdy jedno lub więcej postanowień niniejszych Z&W zostanie uznane za nieważne, podlega unieważnieniu, jest niezgodne z prawem lub niewykonalne, to nie spowoduje to całkowitej nieskuteczności Z&W. Postanowienie/a nieskuteczne zostanie/ą wymienione na inną/e normę/y ważną/e, w której/ch uwzględni się owe zamiary i treści, w zakresie i zgodnie z obowiązującymi przepisami.
Witamy w Guess!
Dane osobowe obejmują wszelkie informacje lub dane, które można wykorzystać do bezpośredniej lub pośredniej identyfikacji osoby fizycznej. W niniejszej polityce prywatności będziemy odnosić się do danych osobowych wszystkich użytkowników zbiorczo terminem „Dane osobowe”, co dokładniej określono i opisano poniżej. Firma Guess Europe SAGL (zwana dalej również ''my'', ''firma'' i ''nasza'') jest mocno zaangażowana w ochronę i poszanowanie prywatności klientów. W związku z korzystaniem z naszej witryny internetowej (w skrócie ''Witryna'', ''Strona'', ''Serwis''), w niniejszej Polityce Prywatności, szczegółowo opiszemy dane osobowe, które mogą być przez nas przetwarzane w związku z:
Podsumowanie Polityki Prywatności
Administratorem Danych, przetwarzającym dane osobowe klientów zgodnie z niniejszą Polityką Prywatności jest Guess Europe SAGL. Siedziba Guess Europe SAGL znajduje się w Bioggio, Szwajcaria, 6934, Strada Regina No. 44.
Firma Guess Europe SAGL powołała Inspektora Ochrony Danych (IOD), z którym można się skontaktować pod następującym adresem e-mail: [email protected]
2. Przetwarzane Danych Osobowych i Metody ich Zbierania
(i) Strona internetowa
Decyzję o korzystaniu z Witryny (również w celu składania zamówień) możesz podjąć jako użytkownik niezarejestrowany lub po utworzeniu konta osobistego w Witrynie jako „Użytkownik zarejestrowany”. Rejestracja na Stronie jest opcjonalna i umożliwia dostęp do historii zamówień, zarządzanie listami życzeń, sprawdzanie szczegółów bieżących zamówień, zapisywanie kilku adresów dostawy, zarządzanie zwrotami oraz opcjonalne ale jednoznaczne wyrażenie zgody na zapisanie i automatyczne wprowadzenie danych karty płatniczej, a także innych obecnych i przyszłych metod płatności, w tym automatyczne metody płatności, do wykorzystania w przyszłości. Dlatego zbieramy i przetwarzamy następujące kategorie danych:
(ii) Komunikaty Handlowe
Jeśli na naszej Stronie, użytkownik wyrazi zgodę, będzie otrzymywać nasze oferty handlowe, również te oparte na profilowaniu użytkowników. Stopień personalizacji treści przesyłanych przez Guess może się różnić w zależności od informacji, które zostały przekazane do Guess za pośrednictwem strony internetowej lub doświadczeń użytkownika w naszych sklepach (np. zakupy).Użytkownik może poprosić o otrzymywanie komunikacji marketingowej w odpowiedniej sekcji naszej Witryny lub podczas tworzenia konta. Użytkownik w każdej chwili może wycofać swoją zgodę. Ponadto możemy wysyłać wiadomości e-mail dotyczące zakupu produktów i usług z kategorii podobnych do zakupionych produktów przez użytkownika, w oparciu o nasz uzasadniony interes. W dowolnym momencie, użytkownicy mogą poprosić o zaprzestanie wysyłania wiadomości dotyczących produktów lub usług z podobnych kategorii i wycofać zgodę na otrzymywanie wyżej wymienionych informacji handlowych.
(iii) Obsługa Klienta
Na potrzeby obsługi klienta nasza firma zbiera od użytkownika Dane Osobowe za pośrednictwem internetowego formularza kontaktowego, komunikatorów (np. WhatsApp), połączeń telefonicznych (również za pośrednictwem zewnętrznych centrów kontaktowych), e-maili, czatów (chatboty, czaty na żywo, personal shoppers) oraz za pośrednictwem sieci społecznościowych.Dane uzyskane za pośrednictwem tych kanałów to tylko te, które są niezbędne do zarządzania zapytaniami użytkowników i udzielania odpowiedzi: niepodanie danych i informacji może uniemożliwić nam przetworzenie zapytania użytkownika (np. Twój numer IBAN, gdy kontaktujesz się z nami w celu żądania zwrotu, jeśli zakup został dokonany na naszej stronie internetowej a wybrana została płatność gotówką przy odbiorze produktu). W razie potrzeby, w celu prawidłowego spełnienia prośby użytkownika, możemy gromadzić informacje o zakupach online użytkownika (za pośrednictwem naszej Witryny): dane te obejmują opis zakupionych produktów, adresy rozliczeniowe i wysyłkowe, numer telefonu i informacje dotyczące płatności.
Ten punkt:
Administratorem Danych jest: Guess Europe SAGL. z siedzibą w Bioggio, Szwajcaria, 6934, Strada Regina nr 44. IOD: Użytkownicy mogą skontaktować się z Inspektorem Ochrony Danych Guess Europe SAGL, pisząc na adres e-mail: [email protected].
Co to są pliki cookie?Pliki cookie to ciągi tekstu, które strona internetowa może wysłać do urządzenia użytkownika (komputer, notebook, smartfon, tablet) podczas jej przeglądania. Witryna która je wysłała, może odczytywać i rejestrować pliki cookie znajdujące się na tym samym urządzeniu w celu uzyskania różnego rodzaju informacji. Każdy rodzaj plików cookie ma określony cel.
Jakie są rodzaje plików cookie?Istnieją trzy podstawowe kategorie: techniczne pliki cookie, analityczne pliki cookie i profilujące pliki cookie.
Po wejściu na główną witrynę po raz pierwszy, użytkownik zobaczy wyskakujący baner zawierający krótką politykę plików cookie oraz panel do zarządzania preferencjami plików cookie. Klikając na baner użytkownik może zaakceptować opcję akceptacji stosowania plików cookie lub zaznaczyć/odznaczyć poszczególne kategorie plików cookie. Zgoda na użycie plików cookie jest rejestrowana za pomocą specjalnego „technicznego pliku cookie”.
Użytkownik może otrzymywać na swoje urządzenie, spersonalizowane powiadomienia o produktach Guess i aktualnościach biznesowych (tzw. „powiadomienia web push”) tylko za wyraźną zgodą.Do wysyłania tych powiadomień używamy technologii podobnych jak do plików cookie, które przechowują informacje w pamięci lokalnej urządzenia użytkownika.Użytkownik może w dowolnym momencie wycofać zgodę na otrzymywanie spersonalizowanych powiadomień handlowych, w zależności od używanej przeglądarki i zgodnie z poniższymi instrukcjami.
Główne przeglądarki:
Użytkownik może również wycofać swoją zgodę na otrzymywanie powiadomień bezpośrednio z otrzymanej komunikacji, postępując zgodnie z poniższymi instrukcjami:Pulpit: kliknij powiadomienie prawym przyciskiem myszy > wyłącz powiadomienia od guess.eu
Telefon komórkowy: wejdź do centrum powiadomień > Ustawienia witryny > Powiadomienia > Blokuj powiadomienia od guess
5. Cele Przetwarzania Danych Osobowych i Podstawa Prawna
W zależności od wybranej przez użytkownika metody interakcji, możemy przetwarzać Dane Osobowe użytkownika w różnych celach i w oparciu o różne podstawy prawne.W szczególności:
CEL | PODSTAWA PRAWNA |
cel a), b), c), d), i) | wykonanie umowy pomiędzy stronami |
cel e), f), h) | wyraźna zgoda osoby, której dane dotyczą |
cel e1), g), j), l), m) | uzasadniony interes |
cel k) | obowiązek prawny ciążący na Administratorze Danych |
6. Odbiorcy Danych Osobowych i ich Lokalizacja
Dane Osobowe użytkownika są przechowywane w: Unii Europejskiej, Szwajcarii i Stanach Zjednoczonych (ponieważ nasza spółka macierzysta Guess Inc. ma siedzibę w Stanach Zjednoczonych, a do celów przechowywania danych wykorzystywane są również serwery Guess Inc., które są zlokalizowane w Stanach Zjednoczonych).
Przekazywanie Danych Osobowych użytkowników z Unii Europejskiej do Szwajcarii odbywa się na podstawie decyzji Komisji Europejskiej stwierdzającej odpowiedni stopień ochrony Danych Osobowych, która uznaje, że Szwajcaria jest krajem zapewniającym odpowiedni poziom ochrony Danych Osobowych. Przekazywanie Danych Osobowych użytkowników do Stanów Zjednoczonych, które są jednym z krajów nieuznawanych przez Komisję Europejską za kraj gwarantujący odpowiedni poziom ochrony, odbywa się w oparciu o odpowiednie środki ochrony Danych Osobowych zawarte w wiążących umowach prawnych (standardowe klauzule umowne UE).
Wszelkie podmioty trzecie, którym możemy przekazać dane osobowe gromadzone za pośrednictwem Witryny, w zakresie celów, dla których te dane zostały zebrane, zostaną wybrane z zachowaniem należytej staranności i podejmując niezbędne kroki. W uzasadnionych przypadkach, aby zagwarantować, że podmioty trzecie przetwarzają lub będą przetwarzać Dane Osobowe użytkowników w sposób chroniony i bezpieczny, zgodnie z naszymi instrukcjami i w żadnym innym celu, a także zapewniając, że wszelkie transfery danych poza Europejski Obszar Gospodarczy są zgodne z obowiązującymi przepisami ochrony danych.
Wreszcie, jeśli zostanie to uznane za konieczne, w związku z obsługą wszelkich skarg, działań lub czynności prawnych lub postępowań lub w celu wypełnienia obowiązujących zobowiązań prawnych, możemy przekazać Dane Osobowe użytkownika zewnętrznym adwokatom lub prawnikom. Możemy również wykorzystać, udostępniać lub ujawniać Dane Osobowe użytkownika, jeśli jest to wymagane w odpowiedzi na spór sądowy, dochodzenie lub inne wymagane prawem ujawnienia lub publikacje.
7. Czas Przechowywania Danych Osobowych
Dane Osobowe użytkownika będą przechowywane tylko przez ściśle określony czas, wymagany do celów dla których są przetwarzane. W szczególności będziemy przechowywać Dane Osobowe użytkownika:
Nasza firma podjęła odpowiednie środki bezpieczeństwa, aby chronić użytkowników przed utratą, niewłaściwym wykorzystaniem, nieuprawnionym dostępem lub zmianą ich Danych Osobowych.
9. Prawa Użytkownika i Sposób ich Wykorzystania
W każdej chwili, użytkownik ma prawo do:
10. Prawo do Złożenia Skargi do Organu Kontrolnego
Jeśli użytkownik uważa, że jego Dane Osobowe są przetwarzane w sposób, który narusza obowiązujące przepisy o ochronie danych, ma prawo do złożenia skargi do Urzędu Ochrony Danych w państwie członkowskim UE, w którym mieszka, pracuje lub przypuszcza się, że doszło do takiego naruszenia.
11. Linki do witryn Podmiotów Trzecich — Komunikacja z Witrynami Serwisów Społecznościowych
Nasza Witryna zawiera linki do innych stron internetowych. Jeśli użytkownik wyraził zgodę (zgodnie z pkt. 5h powyżej), przekażemy jego adres e-mail portalom społecznościowym (Facebook i Instagram) oraz platformie cyfrowej Google, która może przetwarzać dane osobowe w celu ustalenia, czy użytkownik jest zarejestrowanym użytkownikiem z kontem osobistym na tych stronach; w ten sposób, za pośrednictwem banerów, możemy wyświetlać reklamy dotyczące produktów Guess (które mogą zainteresować użytkownika), podczas gdy użytkownik korzysta z usług portali społecznościowych i platformy cyfrowej Google.
Należy pamiętać, że strony internetowe podmiotów trzecich (w tym serwisy społecznościowe) mają określone polityki prywatności. Prosimy o zapoznanie się z tymi politykami prywatności przed skorzystaniem z linków znajdujących się na naszej Witrynie, jak również przed wyrażeniem zgody na komunikację.
W przypadku jakichkolwiek spraw lub pytań dotyczących przetwarzania Danych Osobowych, można skontaktować się z Inspektorem Ochrony Danych Guess Europe SAGL, pisząc na adres e-mail [email protected].
13. Zmiany w Polityce Prywatności
Niniejsza Polityka Prywatności została zaktualizowana w Listopadzie 2022 r. Niniejsza Polityka Prywatności może ulec zmianie, dlatego zalecamy regularną aktualizację lub przeglądanie jej treści, w sekcji Polityka Prywatności w naszej witrynie. Jeśli jednak zostaną wprowadzone jakiekolwiek istotne zmiany w niniejszej Polityce, poinformujemy o tym użytkowników za pomocą powiadomienia lub ogłoszenia na w sekcji Polityka Prywatności w naszej witrynie.
14. Korzystanie z Naszej Witryny przez Osoby Niepełnoletnie
Nasza Witryna jest przeznaczona wyłącznie dla użytkowników w wieku 18 lat lub starszych. Rejestracja na naszej Witrynie i subskrypcja naszego Newslettera są dostępne tylko dla klientów, którzy ukończyli 18 lat.
Niniejsza Witryna może zawierać również wtyczki i/lub przyciski do sieci społecznościowych, w celu umożliwienia łatwego udostępniania treści w ulubionych sieciach społecznościowych użytkowników. Wtyczki te są zaprogramowane tak, aby nie instalowały żadnych plików cookie podczas uzyskiwania dostępu do strony w celu ochrony prywatności użytkownika. Jeśli zostały ustanowione przez sieci społecznościowe, pliki cookie zostaną zainstalowane tylko wtedy, gdy użytkownik skutecznie i dobrowolnie użyje wtyczki. Należy pamiętać, że jeśli użytkownik przegląda witrynę będąc zalogowanym do sieci społecznościowej, to wyraża on już zgodę na używanie plików cookie przekazywanych za pośrednictwem tej witryny w momencie rejestracji w sieci społecznościowej. Gromadzenie i wykorzystywanie informacji uzyskanych za pośrednictwem wtyczek podlega odpowiednim politykom prywatności sieci społecznościowych, do których zalecamy się odnieść.
Włączanie/wyłączanie i usuwanie plików cookieUżytkownik może również zarządzać swoimi preferencjami dotyczącymi plików cookies, zmieniając ustawienia internetowe swojej przeglądarki. Istnieje kilka sposobów zarządzania plikami cookie, jednak ich wyłączenie może spowodować nieprawidłowe działanie Witryny. Więcej informacji można znaleźć w instrukcjach przeglądarki lub na ekranie pomoc: ogólnie ustawienia plików cookie można znaleźć w menu „opcje” lub „preferencje” przeglądarki.
Użytkownik może usunąć pliki cookies zebrane przez przeglądarkę w następujący sposób:
Należy pamiętać, że nie możemy zagwarantować, iż powyższe procedury i linki będą zawsze odpowiadać najnowszej wersji przeglądarki, z której korzystasz, ponieważ podlegają one częstym aktualizacjom i poprawkom.
Obowiązkowe udostępnianie danych poprzez instalację plików cookies
Dane osobowe użytkownika, przetwarzane poprzez instalację zarówno technicznych, jak i analitycznych plików cookie (ponieważ adres IP użytkownika przetwarzany jest w formie zanonimizowanej) są niezbędne do zapewnienia prawidłowego przeglądania tej Witryny.
Wyrażenie zgody na instalację profilujących plików cookie jest opcjonalne. Dane osobowe użytkownika będą przetwarzane przez te pliki cookies za wyraźną zgodą użytkownika i w sposób określony powyżej.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. Some of those companies are established in countries outside of the European Economic Area, not having privacy legislation equivalent to the Swiss data protection legislation. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The owner of personal data database of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu,you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself. You are also entitled to access your personal data containing in GUESS database and obtain information from GUESS as to the place of location of such personal data database and any third persons to whom your personal data are transferred to.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service .
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group, consequently your personal data may be transferred abroad to respective GUESS entity and such GUESS entity undertakes. (i) to maintain sufficient regime of protection of your personal data; and (ii) to use your personal data only for the purposes described in this Privacy Policy. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy and the fact of submitting his/her personal data to GUESS.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Consent on personal data processing
Having read and accepted this Privacy Policy you agreed to the GUESS's processing, disclosure and international transfer of your personal information as described above in this Privacy Policy.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
This Privacy Policy is applicable for all the web sites owned or operated by GUESS, including, without limitation, the Web site currently located at www.guess.eu.
Your privacy is very important to us. Our Privacy Policy spells out GUESS’s commitment to respecting the privacy of the members and visitors to the website. We reserve the right to change this policy, which we'll do through online posting. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care [email protected].
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS’s Privacy Policy. By visiting and using www.guess.eu,you are accepting and irrevocably consenting to the practices described in this Privacy Policy and in the Distant Sale Agreement posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under eighteen (18), GUESS requires that you inform a parent or guardian about this Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Distant Sale Agreement before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason, GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your express consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies. You hereby grant your express consent that your personal data may be shared with the aforementioned companies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when a user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Sale of Business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Consent
By submitting your information you expressly consent to the use of that information as set out in this Privacy Policy.
External Links
Please be aware that the website may contain links to third-party web sites. If you visit these web sites by clicking on such links, these other sites may send their own cookies to visitors, collect data, or solicit personal information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. GUESS is not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorizsed access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems). As mentioned above GUESS has put in place various security procedures to protect your information. However, please be advised that the internet is not a secure medium.
Updates of the GUESS Privacy Policy
Guess may change, add or delete the Privacy Policy or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Site. Thereafter, you expressly agree to be bound by any such amended Privacy Policy. In this respect, GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 – 6934 Bioggio (hereinafter, “GUESS”): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care ([email protected]).
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to familiarize yourself with the content of your personal data accumulated in the information system; to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by writing an email to [email protected]
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorized access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site and giving your express consent for the processing of Personal Data as provided hereunder.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Personal Data are stored for a time period that is adequate for the purposes of data processing as defined above.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy.
GUESS adopts the following security measures to protect your Personal Data:
However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Co to jest automatyczna płatność PayPal?
Jest to opcjonalna funkcja PayPal, która umożliwia zapisanie danych PayPal i szybsze zakończenie procesu płatności bez przekierowywania do witryny PayPal w trakcie płatności.
Możesz pominąć etap logowania z użyciem adresu e-mail i hasła, zachowując bezpieczeństwo swoich danych finansowych.
Włączając tą funkcję podczas pierwszego zakupu, Twoje dane PayPal zostaną połączone bezpośrednio z Twoim kontem Guess za pomocą kodu referencyjnego zarejestrowanego na koncie PayPal.
Jak włączyć płatności PayPal za jednym kliknięciem?
Podczas realizacji transakcji wybierz PayPal i zaznacz pole wyboru „Upoważniam do zapisania moich danych PayPal i szybszej płatności za jednym kliknięciem”.
Jak mogę wyłączyć płatności PayPal za jednym kliknięciem?
Możesz łatwo dezaktywować płatności automatyczne bezpośrednio z konta PayPal.
Więcej informacji na stronie PayPal.com.
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