Privacy

PRIVACY

Politique de Confidentialité

Bienvenue sur le site web GUESS. Nous vous prions de lire attentivement notre Politique de Confidentialité, à laquelle nous vous prions de vous référer chaque fois que vous visitez et naviguez sur notre site ou lorsque vous utilisez nos services, indépendamment de l’achat de nos produits. Le responsable du traitement des données collectées sur le site est Guess Europe Sagl, dont le siège statutaire est sis en Suisse, Strada Regina 44 - 6934 Bioggio, (ci-après désigné “GUESS”), lequel établit en toute autonomie les finalités et les méthodes de traitement des données ainsi que l’adoption de procédures de sécurité visant à garantir la confidentialité, l’intégrité et la disponibilité desdites données.

Les éventuels commentaires, questions ou demandes de renseignements sur l’utilisation des donné es personnelles de la part de GUESS peuvent être adressés à notre service clients (00800 4837 7387 Lun-Ven; 9h00-13h00 CET 01:00)

GUESS attache une extrême importance à la protection des données personnelles des visiteurs et des clients de son site (par exemple, les données d’identification) ainsi qu’à la protection des données de caractère financier qui nous sont fournies (par exemple, le numéro de la carte de crédit). GUESS a donc adopté une politique et des mesures de sécurité spécifiques pour protéger toute donnée personnelle. Nous vous fournissons ci-dessous des informations qui vous permettent, ainsi qu’à tous les visiteurs du site, d’être parfaitement informés sur la Politique suivie par GUESS en matière de Confidentialité. La navigation et l’utilisation du site www.guess.eu implique implicitement l’acceptation et l’autorisation de votre part des procédures décrites dans la Politique de Confidentialité et des Termes et Conditions Générales reportées dans la section du site prévue à cet effet.

GUESS entend ne pas procéder à la collecte de données personnelles d’enfants mineurs (âgés de moins de 18 ans). Par conséquent, si vous avez moins de 18 ans, avant d’effectuer toute commande sur le site www.guess.eu, nous vous prions d’informer un parent ou votre tuteur sur les termes de notre Politique de Confidentialité et sur les Termes et Conditions visés plus haut.


Politique de confidentialité

Communication des données personnelles

La communication à GUESS de données personnelles collectées est indispensable pour les finalités indiquées dans la communication. Si les informations demandées sont fournies de manière incomplète, il nous sera impossible d’exécuter ou de donner suite à toute demande passée en ligne.

La communication à GUESS de d’autres données, outre celles obligatoires, est facultative et n’entraînera aucune conséquence quant à la principale finalité visée par la collecte desdites données personnelles.


Droits du client

Vous avez la faculté, à tout moment, de demander à GUESS de vous informer, de façon claire et compréhensible, si celle-ci est en possession de données vous concernant dans sa propre banque de données. Vous pouvez également demander à GUESS tous renseignements sur la source des propres données personnelles, sur les finalités et les méthodes de traitement, sur les critères adoptés pour l'emploi des équipements électroniques utilisés pour le traitement des données ; vous pouvez également vous opposer, pour des raisons légitimes, au traitement, en tout ou en partie, des données personnelles vous concernant.

Vous avez également le droit de demander à GUESS, de :

  • Mettre à jour, modifier et rectifier vos données ;
  • Supprimer, rendre anonyme ou bloquer vos données si celles-ci sont traitées en violation des normes.

Pour obtenir la suppression de votre nom et de données personnelles enregistrées dans la banque de données de GUESS, vous pouvez également appeler le numéro vert 00800 4837 7387 (Lun-Ven; 9h00-13h00 CET +01:00).
Nous vous informons que bien que vos données soient éliminées de notre base de données pour des fins commerciaux, l’histoire de vos commandes effectuées sur notre site sera maintenue dans nos systèmes pour des raisons de sécurité.


Principes de la politique de confidentialité

Nous reportons ci-dessous les principes sur lesquels se base la Politique de GUESS en matière de confidentialité :

  • traiter les données exclusivement pour les finalités indiquées et selon les méthodes illustrées ;
  • n’utiliser les données à d’autres fins que si l’utilisateur a donné son acceptation de manière univoque ;
  • mettre à disposition de sociétés tierces les données uniquement pour des finalités strictement nécessaires pour fournir les services demandés ; ne pas communiquer, céder ou transférer des données à des tiers à des fins exclusives de ces derniers, sauf après en avoir informé les utilisateurs et en avoir obtenu l’autorisation ;
  • répondre à toute demande de suppression, de modification et de rectification des données personnelles, et lorsque l'utilisateur s’oppose au traitement des propres données pour des finalités visant l’envoi d’informations de caractère commercial et publicitaire ;
  • garantir que le traitement des données est réalisé de manière correcte et légale, en protégeant la confidentialité de l’utilisateur et en adoptant toute mesure appropriée pour garantir la sécurité et la protection de la confidentialité, de l’intégrité et de la disponibilité des données fournies par l’utilisateur.

Finalités et modalités du traitement des données personnelles

GUESS effectue, manuellement et/ou moyennant l’emploi d’appareils électroniques, le traitement des données personnelles qui lui sont communiquées pour les fins suivantes:

  • pour l’exécution des commandes d'achat passées en ligne et pour toutes les opérations inhérentes de caractère comptable et fiscal ;
  • pour la gestion du courrier et des communications de service, pour l’exécution et l’expédition des commandes ;
  • pour contrôler que les données fournies pour la transaction sont complètes, valables, correctes et privées de traceurs frauduleux ;
  • pour la souscription de services supplémentaires spécifiques, comme par exemple l’envoi de la newsletter de GUESS et de d’autres bulletins d’information sur ses activités ;
  • pour l’exécution des opérations de marketing, de recherches de marché et de relevés statistiques.

Pour le traitement des données personnelles susceptibles de vous identifier, directement ou indirectement, l'objectif de GUESS est de limiter au strict minimum les données nécessaires. Pour cette raison, GUESS a configuré son site de manière à réduire au minimum l'emploi de données personnelles : les données personnelles ne sont donc pas traitées si le but d’une opération donnée peut être atteint en utilisant des données anonymes.

GUESS ne pourra donc utiliser les données personnelles pour l’envoi de la publicité de ses produits et services qu’après l’autorisation explicite de la part de l’utilisateur.

La banque de données des “Clients GUESS” est la propriété exclusive de GUESS ; cette banque de données est aussi à la disposition, et peut donc être partagée, de d’autres sociétés du Groupe GUESS.GUESS déclare de ne vendre, ni concéder l’usage, ni divulguer les noms, domiciles, adresses électroniques ou autres informations de caractère personnel de ses clients, à des sociétés non liées à son Groupe, sauf si la loi ou des dispositions réglementaires rendent obligatoire ladite communication, pour laquelle l’autorisation de la personne concernée n’est pas nécessaire ; en tel cas, les données personnelles peuvent être mises à disposition de tiers qui les traiteront en toute autonomie et exclusivement pour les finalités susmentionnées.

Pour la maintenance de son site web et pour la fourniture des services de commerce électronique et de communication à ses clients, GUESS se sert de la collaboration de sociétés tierces sélectionnées. Si nécessaire, les informations de caractère personnel peuvent être traitées par lesdites sociétés tierces, exclusivement si nécessaire au regard de la collaboration de la tierce partie avec GUESS, et dans le respect rigoureux de clauses de confidentialité de nature contractuelle ; les données peuvent également être communiqués aux conseillers qui assistent GUESS pour la gestion des transactions électroniques (principalement les fournisseurs de services internet, les sociétés d’expédition), ainsi qu’aux banques et aux sociétés de contrôle du crédit.

GUESS pourrait se trouver dans la condition de traiter des données personnelles de tiers, communiquées directement par un de des utilisateurs, comme par exemple lorsqu’un utilisateur achète un produit qui doit être livré à un tiers, ou lorsque la personne effectuant le paiement d’un produit est différente du destinataire final dudit produit. Dans ce cas, il incombe à l’utilisateur non seulement de demander l’autorisation de la tierce personne avant d’en communiquer les données personnelles mais de l’informer aussi sur les termes de la Politique de Confidentialité de GUESS.


Cookies

Le site de GUESS se sert de cookies pour effectuer le suivi du panier des achats ; GUESS utilise les cookies pour envoyer des contenus spécifiques dans l’intérêt de l’utilisateur.


Mesures de sécurité

GUESS collecte les informations d’identification personnelle exclusivement dans la mesure où elle le juge raisonnablement nécessaire pour poursuivre légitiment ses propres finalités commerciales comme indiquées plus haut, ceci en adoptant des mesures de sécurité visant à réduire au minimum le risque de destruction ou de perte des données, même accidentelle -, et afin d’empêcher tout accès non autorisé, tout traitement illicite des données et/ou non conforme aux finalités de la collecte, comme indiqué dans la présente Politique de Confidentialité. Néanmoins, bien que GUESS se soit engagée à adopter toutes les mesures raisonnablement réalisables pour la protection des informations de caractère personnel, l’utilisateur reconnaît expressément qu’il est impossible de garantir sur internet la sécurité de la transmission des données quant à tout éventuel accès de la part de tiers non autorisés. Par conséquent, l’utilisateur soulève GUESS de toute responsabilité en cas de toute éventuelle violation de la sécurité, sauf si ladite violation relève d’une négligence de la part de GUESS.GUESS vous prie de contrôler qu’un logiciel adéquat de protection de la transmission des données, en entrée et en sortie, soit installé sur l’ordinateur en votre possession (par exemple, systèmes antivirus mis à jour).


Modification et/ou adaptation de la Politique de Confidentialité de GUESS

GUESS a la faculté de modifier, ou simplement d’adapter, la présente Politique de Confidentialité, en tout ou en partie, suite à d’éventuelles modifications des réglementations et des normes qui régissent la matière et qui protègent vos droits. Toute modification et adaptation de la présente Politique de Confidentialité sera communiquée aux utilisateurs, dès l’entrée en vigueur, sur la page de la Politique de Confidentialité. Par conséquent, GUESS vous conseille de consulter périodiquement ladite page.

Politique de Confidentialité

Bienvenue sur le site web GUESS. Nous vous prions de lire attentivement notre Politique de Confidentialité, à laquelle nous vous prions de vous référer chaque fois que vous visitez et naviguez sur notre site ou lorsque vous utilisez nos services, indépendamment de l’achat de nos produits. Le responsable du traitement des données collectées sur le site est Guess Europe Sagl, dont le siège statutaire est sis en Suisse, Strada Regina 44 - 6934 Bioggio, (ci-après désigné “GUESS”), lequel établit en toute autonomie les finalités et les méthodes de traitement des données ainsi que l’adoption de procédures de sécurité visant à garantir la confidentialité, l’intégrité et la disponibilité desdites données.

Les éventuels commentaires, questions ou demandes de renseignements sur l’utilisation des données personnelles de la part de GUESS peuvent être adressés à notre service clients (00800 4837 7387 Lun-Ven; 9h00-13h00 CET 01:00)

GUESS attache une extrême importance à la protection des données personnelles des visiteurs et des clients de son site (par exemple, les données d’identification) ainsi qu’à la protection des données de caractère financier qui nous sont fournies (par exemple, le numéro de la carte de crédit). GUESS a donc adopté une politique et des mesures de sécurité spécifiques pour protéger toute donnée personnelle. Nous vous fournissons ci-dessous des informations qui vous permettent, ainsi qu’à tous les visiteurs du site, d’être parfaitement informés sur la Politique suivie par GUESS en matière de Confidentialité. La navigation et l’utilisation du site www.guess.eu implique implicitement l’acceptation et l’autorisation de votre part des procédures décrites dans la Politique de Confidentialité et des Termes et Conditions Générales reportées dans la section du site prévue à cet effet.

GUESS entend ne pas procéder à la collecte de données personnelles d’enfants mineurs (âgés de moins de 18 ans). Par conséquent, si vous avez moins de 18 ans, avant d’effectuer toute commande sur le site www.guess.eu, nous vous prions d’informer un parent ou votre tuteur sur les termes de notre Politique de Confidentialité et sur les Termes et Conditions visés plus haut.


Politique de confidentialité

Communication des données personnelles

La communication à GUESS de données personnelles collectées est indispensable pour les finalités indiquées dans la communication. Si les informations demandées sont fournies de manière incomplète, il nous sera impossible d’exécuter ou de donner suite à toute demande passée en ligne.

La communication à GUESS de d’autres données, outre celles obligatoires, est facultative et n’entraînera aucune conséquence quant à la principale finalité visée par la collecte desdites données personnelles.


Droits du client

Vous avez la faculté, à tout moment, de demander à GUESS de vous informer, de façon claire et compréhensible, si celle-ci est en possession de données vous concernant dans sa propre banque de données. Vous pouvez également demander à GUESS tous renseignements sur la source des propres données personnelles, sur les finalités et les méthodes de traitement, sur les critères adoptés pour l'emploi des équipements électroniques utilisés pour le traitement des données ; vous pouvez également vous opposer, au traitement, en tout ou en partie, des données personnelles vous concernant.

Vous avez également le droit de demander à GUESS, de :

  • Mettre à jour, modifier et rectifier vos données ;
  • Supprimer, rendre anonyme ou bloquer vos données si celles-ci sont traitées en violation des normes.

Pour obtenir la suppression de votre nom et de données personnelles enregistrées dans la banque de données de GUESS, vous pouvez également appeler le numéro vert 00800 4837 7387 (Lun-Ven; 9h00-13h00 CET +01:00).
Nous vous informons que bien que vos données soient éliminées de notre base de données pour des fins commerciaux, l’histoire de vos commandes effectuées sur notre site sera maintenue dans nos systèmes pour des raisons de sécurité.


Principes de la politique de confidentialité

Nous reportons ci-dessous les principes sur lesquels se base la Politique de GUESS en matière de confidentialité :

  • traiter les données exclusivement pour les finalités indiquées et selon les méthodes illustrées ;
  • n’utiliser les données à d’autres fins que si l’utilisateur a donné son acceptation de manière univoque ;
  • mettre à disposition de sociétés tierces les données uniquement pour des finalités strictement nécessaires pour fournir les services demandés ; ne pas communiquer, céder ou transférer des données à des tiers à des fins exclusives de ces derniers, sauf après en avoir informé les utilisateurs et en avoir obtenu l’autorisation ;
  • répondre à toute demande de suppression, de modification et de rectification des données personnelles, et lorsque l'utilisateur s’oppose au traitement des propres données pour des finalités visant l’envoi d’informations de caractère commercial et publicitaire ;
  • garantir que le traitement des données est réalisé de manière correcte et légale, en protégeant la confidentialité de l’utilisateur et en adoptant toute mesure appropriée pour garantir la sécurité et la protection de la confidentialité, de l’intégrité et de la disponibilité des données fournies par l’utilisateur.

Finalités et modalités du traitement des données personnelles

GUESS effectue, manuellement et/ou moyennant l’emploi d’appareils électroniques, le traitement des données personnelles qui lui sont communiquées pour les fins suivantes:

  • pour l’exécution des commandes d'achat passées en ligne et pour toutes les opérations inhérentes de caractère comptable et fiscal ;
  • pour la gestion du courrier et des communications de service, pour l’exécution et l’expédition des commandes ;
  • pour contrôler que les données fournies pour la transaction sont complètes, valables, correctes et privées de traceurs frauduleux ;
  • pour la souscription de services supplémentaires spécifiques, comme par exemple l’envoi de la newsletter de GUESS et de d’autres bulletins d’information sur ses activités ;
  • pour l’exécution des opérations de marketing, de recherches de marché et de relevés statistiques.

Pour le traitement des données personnelles susceptibles de vous identifier, directement ou indirectement, l'objectif de GUESS est de limiter au strict minimum les données nécessaires. Pour cette raison, GUESS a configuré son site de manière à réduire au minimum l'emploi de données personnelles : les données personnelles ne sont donc pas traitées si le but d’une opération donnée peut être atteint en utilisant des données anonymes.

GUESS ne pourra donc utiliser les données personnelles pour l’envoi de la publicité de ses produits et services qu’après l’autorisation explicite de la part de l’utilisateur.

La banque de données des “Clients GUESS” est la propriété exclusive de GUESS; cette banque de données est aussi à la disposition, et peut donc être partagée, de d’autres sociétés du Groupe GUESS. Certaines sociétés du Groupe pouvant avoir siège au dehor de l'Union Economique Européenne, n'ayant donc pas des lois équivalentes aux lois suisses sur la protection des données. GUESS déclare de ne vendre, ni concéder l’usage, ni divulguer les noms, domiciles, adresses électroniques ou autres informations de caractère personnel de ses clients, à des sociétés non liées à son Groupe, sauf si la loi ou des dispositions réglementaires rendent obligatoire ladite communication, pour laquelle l’autorisation de la personne concernée n’est pas nécessaire ; en tel cas, les données personnelles peuvent être mises à disposition de tiers qui les traiteront en toute autonomie et exclusivement pour les finalités susmentionnées.

Pour la maintenance de son site web et pour la fourniture des services de commerce électronique et de communication à ses clients, GUESS se sert de la collaboration de sociétés tierces sélectionnées. Si nécessaire, les informations de caractère personnel peuvent être traitées par lesdites sociétés tierces, exclusivement si nécessaire au regard de la collaboration de la tierce partie avec GUESS, et dans le respect rigoureux de clauses de confidentialité de nature contractuelle ; les données peuvent également être communiqués aux conseillers qui assistent GUESS pour la gestion des transactions électroniques (principalement les fournisseurs de services internet, les sociétés d’expédition), ainsi qu’aux banques et aux sociétés de contrôle du crédit.

GUESS pourrait se trouver dans la condition de traiter des données personnelles de tiers, communiquées directement par un de des utilisateurs, comme par exemple lorsqu’un utilisateur achète un produit qui doit être livré à un tiers, ou lorsque la personne effectuant le paiement d’un produit est différente du destinataire final dudit produit. Dans ce cas, il incombe à l’utilisateur non seulement de demander l’autorisation de la tierce personne avant d’en communiquer les données personnelles mais de l’informer aussi sur les termes de la Politique de Confidentialité de GUESS.


Cookies

Le site de GUESS se sert de cookies pour effectuer le suivi du panier des achats ; GUESS utilise les cookies pour envoyer des contenus spécifiques dans l’intérêt de l’utilisateur.


Mesures de sécurité

GUESS collecte les informations d’identification personnelle exclusivement dans la mesure où elle le juge raisonnablement nécessaire pour poursuivre légitiment ses propres finalités commerciales comme indiquées plus haut, ceci en adoptant des mesures de sécurité visant à réduire au minimum le risque de destruction ou de perte des données, même accidentelle -, et afin d’empêcher tout accès non autorisé, tout traitement illicite des données et/ou non conforme aux finalités de la collecte, comme indiqué dans la présente Politique de Confidentialité. Néanmoins, bien que GUESS se soit engagée à adopter toutes les mesures raisonnablement réalisables pour la protection des informations de caractère personnel, l’utilisateur reconnaît expressément qu’il est impossible de garantir sur internet la sécurité de la transmission des données quant à tout éventuel accès de la part de tiers non autorisés. Par conséquent, l’utilisateur soulève GUESS de toute responsabilité en cas de toute éventuelle violation de la sécurité, sauf si ladite violation relève d’une négligence de la part de GUESS.GUESS vous prie de contrôler qu’un logiciel adéquat de protection de la transmission des données, en entrée et en sortie, soit installé sur l’ordinateur en votre possession (par exemple, systèmes antivirus mis à jour).


Modification et/ou adaptation de la Politique de Confidentialité de GUESS

GUESS a la faculté de modifier, ou simplement d’adapter, la présente Politique de Confidentialité, en tout ou en partie, suite à d’éventuelles modifications des réglementations et des normes qui régissent la matière et qui protègent vos droits. Toute modification et adaptation de la présente Politique de Confidentialité sera communiquée aux utilisateurs, dès l’entrée en vigueur, sur la page de la Politique de Confidentialité. Par conséquent, GUESS vous conseille de consulter périodiquement ladite page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The owner of personal data database of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu,you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself. You are also entitled to access your personal data containing in GUESS database and obtain information from GUESS as to the place of location of such personal data database and any third persons to whom your personal data are transferred to.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group, consequently your personal data may be transferred abroad to respective GUESS entity and such GUESS entity undertakes. (i) to maintain sufficient regime of protection of your personal data; and (ii) to use your personal data only for the purposes described in this Privacy Policy. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy and the fact of submitting his/her personal data to GUESS.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.


Consent on personal data processing

Having read and accepted this Privacy Policy you agreed to the GUESS's processing, disclosure and international transfer of your personal information as described above in this Privacy Policy.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

This Privacy Policy is applicable for all the web sites owned or operated by GUESS, including, without limitation, the Web site currently located at www.guess.eu.

Your privacy is very important to us. Our Privacy Policy spells out GUESS’s commitment to respecting the privacy of the members and visitors to the website. We reserve the right to change this policy, which we'll do through online posting. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care Guess.Onlinecare@ch.guess.eu.

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS’s Privacy Policy. By visiting and using www.guess.eu,you are accepting and irrevocably consenting to the practices described in this Privacy Policy and in the Distant Sale Agreement posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under eighteen (18), GUESS requires that you inform a parent or guardian about this Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Distant Sale Agreement before an order might be placed with GUESS.


Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law;
  • Should you choose to have your name and personal data removed from GUESS database, you can do so by contacting Guess customer care at Guess.Onlinecare@ch.guess.eu.

Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have expressly granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfillment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfill and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason, GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your express consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies. You hereby grant your express consent that your personal data may be shared with the aforementioned companies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when a user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


Consent

By submitting your information you expressly consent to the use of that information as set out in this Privacy Policy.

External Links

Please be aware that the website may contain links to third-party web sites. If you visit these web sites by clicking on such links, these other sites may send their own cookies to visitors, collect data, or solicit personal information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. GUESS is not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorizsed access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems). As mentioned above GUESS has put in place various security procedures to protect your information. However, please be advised that the internet is not a secure medium.


Updates of the GUESS Privacy Policy

Guess may change, add or delete the Privacy Policy or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Site. Thereafter, you expressly agree to be bound by any such amended Privacy Policy. In this respect, GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 – 6934 Bioggio (hereinafter, “GUESS”): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (Guess.Onlinecare@ch.guess.eu).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to familiarize yourself with the content of your personal data accumulated in the information system; to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by writing an email to Guess.Onlinecare@ch.guess.eu
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • 3. to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • 4. to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • 5. to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • 1. to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • 2. to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • 3. to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • 4. to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • 5. to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorized access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.

 

Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.

 

Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

 

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

 

Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.

 

Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).

 

Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.

Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

 

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

 

Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.

 

Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).

 

Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site and giving your express consent for the processing of Personal Data as provided hereunder.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.

Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • Cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

Personal Data are stored for a time period that is adequate for the purposes of data processing as defined above.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy.

GUESS adopts the following security measures to protect your Personal Data:

  • by means of firewall;
  • by means of recording and accounting user activity on the network, application, and system-wide levels;
  • by means of anti-virus protection;
  • by means of certified cryptographic protection of information;
  • by means of intrusion detection;
  • by means of security analysis tools;
  • by means of controls on physical access to personal data processing tools.

However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.