Política de privacidad

POLÍTICA DE PRIVACIDAD

Política de privacidad

Bienvenido a nuestra página web GUESS. Le recomendamos que lea atentamente nuestra Política en materia de privacidad, a la que rogamos haga referencia siempre que visite la página GUESS, que navegue por sus páginas o utilice sus servicios, independientemente del hecho de que compre o no los productos. El responsable del tratamiento de los datos obtenidos en la página es Guess Europe S agl, con domicilio legal en Suiza, Strada Regina 44 – 6934 Bioggio, (en adelante, “GUESS”) que establece de manera autónoma los fines y los métodos de elaboración de datos y la adopción de las medidas de seguridad dirigidas a garantizar la privacidad, la integridad y la disponibilidad de los datos obtenidos.

Las sugerencias, preguntas o solicitudes que pueda haber sobre el uso de los datos personales por parte de GUESS pueden dirigirse a nuestro Servicio de atención al Cliente (00800 4837 7387 Lun-Vie 9:00-13:00 CET 01:00).

Para GUESS es de extrema importancia la protección de los datos personales de los visitantes y de los clientes de la página (por ejemplo, los datos identificativos) así como la información de carácter financiero (por ejemplo, el número de la tarjeta de crédito) que estos nos proporcionen. Por este motivo, GUESS adopta políticas y medidas específicas de seguridad para proteger sus datos personales. A continuación GUESS proporcionará la información que le permita a usted y a todos los visitantes de la página estar informados de manera completa sobre la Política de GUESS en materia de Privacidad. En el momento en el que visite y utilice www.guess.eu, declara aceptar y autorizar los procedimientos descritos en la política en materia de Privacidad y en los Términos y Condiciones indicados en la correspondiente sección de la página.

GUESS declara que no procederá a la recopilación de datos de menores de edad (menores de 18 años). Si tienes menos de 18 años, antes de efectuar un pedido en www.guess.eu, te invitamos a que informes a tus padres o a un tutor sobre la Política en materia de Privacidad de Guess y los Términos y Condiciones indicados anteriormente.


Política en materia de privacidad

Comunicación de los datos personales

La comunicación de los datos personales a GUESS cuando sea requerido y en los diferentes casos en los que se recopilan en esta página es indispensable para los objetivos declarados en dicha comunicación. En caso de que la información solicitada se proporcione de manera incompleta, no se podrá proceder con la solicitud on line y, por lo tanto, GUESS no podrá emitir la solicitud.

La comunicación a GUESS de otros datos además de los obligatorios es opcional y no tendrá ninguna consecuencia sobre el fin principal para el que se recopilan los datos personales.


Derechos del cliente

En cualquier momento puede solicitarse a GUESS que declare, de manera clara y comprensible, si sus datos están presentes en la base de datos de GUESS. También puede solicitarse a GUESS la fuente de obtención de sus datos personales, los fines y los métodos de elaboración de los mismos y los criterios adoptados en el uso de los equipos electrónicos para la elaboración de datos; asimismo, podrá oponerse, en parte o en su totalidad y con motivos fundados, a la elaboración de los datos personales que le incumban.

Además, podrá solicitar a GUESS:

  • Actualizar, modificar e integrar sus datos personales;
  • Eliminar, transformar de manera anónima o bloquear sus datos personales si se elaboran en incumplimiento de la normativa.

Para obtener la eliminación de su nombre y de los datos personales de la base de datos de GUESS también puede llamar al teléfono gratuito 00800 4837 7387 (Lun-Vie 9:00-13:00 CET 01:00 CET 01:00). Por favor, tenga en cuenta que aunque su información personal se eliminará de nuestra base de datos para fines comerciales, el historial de los pedidos realizados en nuestra página web permanecerá en nuestro sistema por razones de seguridad.


Principios de la política sobre la privacidad

A continuación se indican los principios sobre los cuales se basa la Política de GUESS en materia de privacidad:

  • elaborar los datos exclusivamente para los fines indicados y de acuerdo con los métodos señalados
  • utilizar los datos para fines distintos únicamente en caso de que el usuario haya dado de manera inequívoca su consentimiento;
  • poner a disposición de terceras empresas los datos únicamente para los fines estrictamente necesarios para proporcionar los servicios solicitados; no comunicar, ceder o traspasar los datos a terceros para fines exclusivos de estos, salvo haber manifestado la intención de ello a los usuarios y haber obtenido el consentimiento;
  • responder a todas las solicitudes de eliminación, modificación e integración de los datos personales y en caso de que el usuario se oponga a la elaboración de sus datos para el envío de información de carácter comercial y publicitario;
  • asegurar que la elaboración de los datos se realice de manera correcta y legal, protegiendo la privacidad del usuario y adoptando las medidas adecuadas para garantizar la seguridad y la protección de la privacidad, la integridad y la disponibilidad de los datos proporcionados por el usuario.

Cómo y por qué elaboramos sus datos personales

Los datos personales comunicados pueden ser elaborados por GUESS, tanto manualmente como con la ayuda de equipos electrónicos, para los siguientes fines:

  • para la elaboración del pedido de compra, con relación a la tramitación del pedido realizado on line y para las actividades de carácter contable y fiscal vinculadas;
  • para la gestión de la correspondencia y las comunicaciones de servicio, para tramitar y enviar los pedidos;
  • para comprobar que los datos proporcionados para la transacción sean completos, válidos, correctos y que no presenten características fraudulentas;
  • para la suscripción a servicios específicos adicionales como, por ejemplo, la newsletter de GUESS y otros boletines informativos sobre las actividades de GUESS;
  • para el desarrollo de las actividades de marketing, estudios de mercado y análisis estadísticos.
En la elaboración de los datos personales que puedan, directa o indirectamente, identificarles, el objetivo de GUESS es atenerse al principio de lo estrictamente necesario. Por este motivo, GUESS ha configurado esta página de manera que se reduzca al mínimo el uso de los datos personales: por lo tanto, los datos personales no se elaborarán cuando el fin de una determinada actividad pueda lograrse utilizando datos anónimos.

GUESS podrá utilizar los datos personales para el envío de publicidad de sus productos y servicios únicamente previo consentimiento explícito del usuario.

La base de datos de los “Clientes GUESS” es propiedad exclusiva de GUESS y está a disposición y puede compartirse con otras sociedades del Gruppo GUESS. GUESS declara que no revenderá, concederá en uso o divulgará los nombres, direcciones, direcciones de correo electrónico u otra información de carácter personal de los clientes a otras entidades distintas de GUESS, con excepción de los casos en que dicha comunicación sea obligatoria por ley o sea necesaria para los fines previstos por la legislación, para los que no se requiere el consentimiento de la persona; en estos casos, los datos personales pueden ponerse a disposición de terceras personas que los elaborarán de manera autónoma y exclusivamente para los mencionados fines.

Para el mantenimiento de la página web y el suministro de los servicios de comercio electrónico y de comunicación a sus clientes, GUESS utiliza la colaboración de otras sociedades seleccionadas. En caso de que sea necesario, la información de carácter personal puede ser elaborada por estas sociedades, exclusivamente en el caso de que esto sea necesario para la colaboración de esta tercera parte con GUESS y en cumplimiento de los estrictos vínculos de privacidad de carácter contractual; los datos también pueden comunicarse a los asesores que colaboran con GUESS en la gestión de las transacciones electrónicas (principalmente suministradores de servicios de Internet y empresas de mensajería), a entidades bancarias y a empresas de comprobación de crédito.

Puede ser que GUESS tenga la necesidad de elaborar datos de terceros, comunicados directamente a GUESS por sus usuarios como, por ejemplo, cuando un usuario compra un producto que debe ser entregado a otra persona, o cuando la persona que paga un producto es distinta a la del destinatario final de dicho producto. En cualquier caso, el usuario tiene la obligación de solicitar el consentimiento de esta persona antes de comunicar los datos personales a GUESS y de informarle sobre la Política de Privacidad.

Cookies

La página de GUESS utiliza cookies para crear el carro de las compras; GUESS utiliza cookies para enviar contenidos específicos de su interés.


Medidas de seguridad

GUESS recopilará exclusivamente la información de identificación personal únicamente en la medida en que se considere razonablemente necesario para servirles de acuerdo con sus fines comerciales legítimos como los indicados anteriormente, asimismo, adoptará medidas de seguridad que puedan reducir al máximo el riesgo de destrucción o pérdida de los datos, incluso accidental, para impedir el acceso no autorizado, la elaboración ilícita de bases de datos y la elaboración que no sea conforme a los fines de la obtención de los datos indicados en la Política en materia de Privacidad. Sin embargo, aunque GUESS se compromete a adoptar todas las medidas razonablemente posibles para proteger la información de carácter personal, reconoce explícitamente que no se puede garantizar la seguridad de la transmisión de los datos en Internet, respecto a un posible acceso a estos por parte de terceros no autorizados, eximiendo de esta manera a GUESS de toda responsabilidad por las posibles violaciones de la seguridad, a no ser que haya sido debido a negligencia por su parte. GUESS le recomienda que compruebe que el ordenador desde el que navega disponga de un software adecuado de protección de la transmisión de datos, tanto de entrada como de salida (como por ejemplo sistemas antivirus actualizados).


Actualizaciones de la Política en materia de Privacidad de GUESS

GUESS tiene la facultad de modificar o simplemente actualizar la presente Política en materia de Privacidad en su totalidad o en parte, en función de posibles modificaciones normativas y de las normas que reglamentan la materia y protegen sus derechos. Estas modificaciones y actualizaciones de la presente Política en materia de Privacidad se comunicarán a los usuarios en la página dedicada a la Política en materia de Privacidad en el momento en el que se produzcan. GUESS le recomienda que consulte periódicamente esta página.

Política de privacidad

Bienvenido a nuestra página web GUESS. Le recomendamos que lea atentamente nuestra Política en materia de privacidad, a la que rogamos haga referencia siempre que visite la página GUESS, que navegue por sus páginas o utilice sus servicios, independientemente del hecho de que compre o no los productos. El responsable del tratamiento de los datos obtenidos en la página es Guess Europe Sagl, con domicilio legal en Suiza, Strada Regina 44 – 6934 Bioggio, (en adelante, “GUESS”) que establece de manera autónoma los fines y los métodos de elaboración de datos y la adopción de las medidas de seguridad dirigidas a garantizar la privacidad, la integridad y la disponibilidad de los datos obtenidos.

Las sugerencias, preguntas o solicitudes que pueda haber sobre el uso de los datos personales por parte de GUESS pueden dirigirse a nuestro Servicio de atención al Cliente (00800 4837 7387 Lun-Vie 9:00-13:00 CET 01:00).

Para GUESS es de extrema importancia la protección de los datos personales de los visitantes y de los clientes de la página (por ejemplo, los datos identificativos) así como la información de carácter financiero (por ejemplo, el número de la tarjeta de crédito) que estos nos proporcionen. Por este motivo, GUESS adopta políticas y medidas específicas de seguridad para proteger sus datos personales. A continuación GUESS proporcionará la información que le permita a usted y a todos los visitantes de la página estar informados de manera completa sobre la Política de GUESS en materia de Privacidad. En el momento en el que visite y utilice www.guess.eu, declara aceptar y autorizar los procedimientos descritos en la política en materia de Privacidad y en los Términos y Condiciones indicados en la correspondiente sección de la página.

GUESS declara que no procederá a la recopilación de datos de menores de edad (menores de 18 años). Si tienes menos de 18 años, antes de efectuar un pedido en www.guess.eu, te invitamos a que informes a tus padres o a un tutor sobre la Política en materia de Privacidad de Guess y los Términos y Condiciones indicados anteriormente.


Política en materia de privacidad

Comunicación de los datos personales

La comunicación de los datos personales a GUESS cuando sea requerido y en los diferentes casos en los que se recopilan en esta página es indispensable para los objetivos declarados en dicha comunicación. En caso de que la información solicitada se proporcione de manera incompleta, no se podrá proceder con la solicitud on line y, por lo tanto, GUESS no podrá emitir la solicitud.

La comunicación a GUESS de otros datos además de los obligatorios es opcional y no tendrá ninguna consecuencia sobre el fin principal para el que se recopilan los datos personales.


Derechos del cliente

En cualquier momento puede solicitarse a GUESS que declare, de manera clara y comprensible, si sus datos están presentes en la base de datos de GUESS. También puede solicitarse a GUESS la fuente de obtención de sus datos personales, los fines y los métodos de elaboración de los mismos y los criterios adoptados en el uso de los equipos electrónicos para la elaboración de datos; asimismo, podrá oponerse, en parte o en su totalidad, a la elaboración de los datos personales que le incumban.

Además, podrá solicitar a GUESS:

  • Actualizar, modificar e integrar sus datos personales;
  • Eliminar, transformar de manera anónima o bloquear sus datos personales si se elaboran en incumplimiento de la normativa.

Para obtener la eliminación de su nombre y de los datos personales de la base de datos de GUESS también puede llamar al teléfono gratuito 00800 4837 7387 (Lun-Vie 9:00-13:00 CET 01:00 CET 01:00). Por favor, tenga en cuenta que aunque su información personal se eliminará de nuestra base de datos para fines comerciales, el historial de los pedidos realizados en nuestra página web permanecerá en nuestro sistema por razones de seguridad.


Principios de la política sobre la privacidad

A continuación se indican los principios sobre los cuales se basa la Política de GUESS en materia de privacidad:

  • elaborar los datos exclusivamente para los fines indicados y de acuerdo con los métodos señalados;
  • utilizar los datos para fines distintos únicamente en caso de que el usuario haya dado de manera inequívoca su consentimiento;
  • poner a disposición de terceras empresas los datos únicamente para los fines estrictamente necesarios para proporcionar los servicios solicitados; no comunicar, ceder o traspasar los datos a terceros para fines exclusivos de estos, salvo haber manifestado la intención de ello a los usuarios y haber obtenido el consentimiento;
  • responder a todas las solicitudes de eliminación, modificación e integración de los datos personales y en caso de que el usuario se oponga a la elaboración de sus datos para el envío de información de carácter comercial y publicitario;
  • asegurar que la elaboración de los datos se realice de manera correcta y legal, protegiendo la privacidad del usuario y adoptando las medidas adecuadas para garantizar la seguridad y la protección de la privacidad, la integridad y la disponibilidad de los datos proporcionados por el usuario.

Cómo y por qué elaboramos sus datos personales

Los datos personales comunicados pueden ser elaborados por GUESS, tanto manualmente como con la ayuda de equipos electrónicos, para los siguientes fines:

  • para la elaboración del pedido de compra, con relación a la tramitación del pedido realizado on line y para las actividades de carácter contable y fiscal vinculadas;
  • para la gestión de la correspondencia y las comunicaciones de servicio, para tramitar y enviar los pedidos;
  • para comprobar que los datos proporcionados para la transacción sean completos, válidos, correctos y que no presenten características fraudulentas;
  • para la suscripción a servicios específicos adicionales como, por ejemplo, la newsletter de GUESS y otros boletines informativos sobre las actividades de GUESS;
  • para el desarrollo de las actividades de marketing, estudios de mercado y análisis estadísticos.
En la elaboración de los datos personales que puedan, directa o indirectamente, identificarles, el objetivo de GUESS es atenerse al principio de lo estrictamente necesario. Por este motivo, GUESS ha configurado esta página de manera que se reduzca al mínimo el uso de los datos personales: por lo tanto, los datos personales no se elaborarán cuando el fin de una determinada actividad pueda lograrse utilizando datos anónimos.

GUESS podrá utilizar los datos personales para el envío de publicidad de sus productos y servicios únicamente previo consentimiento explícito del usuario.

La base de datos de los “Clientes GUESS” es propiedad exclusiva de GUESS y está a disposición y puede compartirse con otras sociedades del Gruppo GUESS. Algunas de estas empresas están establecidas en países que no forman parte del Espacio Econónomico Europe, y por lo tanto carecen de legislación sobre la privacidad, equivalente a la legislación de protección de datos de Suiza.
GUESS declara que no revenderá, concederá en uso o divulgará los nombres, direcciones, direcciones de correo electrónico u otra información de carácter personal de los clientes a otras entidades distintas de GUESS, con excepción de los casos en que dicha comunicación sea obligatoria por ley o sea necesaria para los fines previstos por la legislación, para los que no se requiere el consentimiento de la persona; en estos casos, los datos personales pueden ponerse a disposición de terceras personas que los elaborarán de manera autónoma y exclusivamente para los mencionados fines.

Para el mantenimiento de la página web y el suministro de los servicios de comercio electrónico y de comunicación a sus clientes, GUESS utiliza la colaboración de otras sociedades seleccionadas. En caso de que sea necesario, la información de carácter personal puede ser elaborada por estas sociedades, exclusivamente en el caso de que esto sea necesario para la colaboración de esta tercera parte con GUESS y en cumplimiento de los estrictos vínculos de privacidad de carácter contractual; los datos también pueden comunicarse a los asesores que colaboran con GUESS en la gestión de las transacciones electrónicas (principalmente suministradores de servicios de Internet y empresas de mensajería), a entidades bancarias y a empresas de comprobación de crédito.

Puede ser que GUESS tenga la necesidad de elaborar datos de terceros, comunicados directamente a GUESS por sus usuarios como, por ejemplo, cuando un usuario compra un producto que debe ser entregado a otra persona, o cuando la persona que paga un producto es distinta a la del destinatario final de dicho producto. En cualquier caso, el usuario tiene la obligación de solicitar el consentimiento de esta persona antes de comunicar los datos personales a GUESS y de informarle sobre la Política de Privacidad.

Cookies

La página de GUESS utiliza cookies para crear el carro de las compras; GUESS utiliza cookies para enviar contenidos específicos de su interés.


Medidas de seguridad

GUESS recopilará exclusivamente la información de identificación personal únicamente en la medida en que se considere razonablemente necesario para servirles de acuerdo con sus fines comerciales legítimos como los indicados anteriormente, asimismo, adoptará medidas de seguridad que puedan reducir al máximo el riesgo de destrucción o pérdida de los datos, incluso accidental, para impedir el acceso no autorizado, la elaboración ilícita de bases de datos y la elaboración que no sea conforme a los fines de la obtención de los datos indicados en la Política en materia de Privacidad. Sin embargo, aunque GUESS se compromete a adoptar todas las medidas razonablemente posibles para proteger la información de carácter personal, reconoce explícitamente que no se puede garantizar la seguridad de la transmisión de los datos en Internet, respecto a un posible acceso a estos por parte de terceros no autorizados, eximiendo de esta manera a GUESS de toda responsabilidad por las posibles violaciones de la seguridad, a no ser que haya sido debido a negligencia por su parte. GUESS le recomienda que compruebe que el ordenador desde el que navega disponga de un software adecuado de protección de la transmisión de datos, tanto de entrada como de salida (como por ejemplo sistemas antivirus actualizados).


Actualizaciones de la Política en materia de Privacidad de GUESS

GUESS tiene la facultad de modificar o simplemente actualizar la presente Política en materia de Privacidad en su totalidad o en parte, en función de posibles modificaciones normativas y de las normas que reglamentan la materia y protegen sus derechos. Estas modificaciones y actualizaciones de la presente Política en materia de Privacidad se comunicarán a los usuarios en la página dedicada a la Política en materia de Privacidad en el momento en el que se produzcan. GUESS le recomienda que consulte periódicamente esta página.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The owner of personal data database of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu,you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself. You are also entitled to access your personal data containing in GUESS database and obtain information from GUESS as to the place of location of such personal data database and any third persons to whom your personal data are transferred to.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group, consequently your personal data may be transferred abroad to respective GUESS entity and such GUESS entity undertakes. (i) to maintain sufficient regime of protection of your personal data; and (ii) to use your personal data only for the purposes described in this Privacy Policy. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy and the fact of submitting his/her personal data to GUESS.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.


Consent on personal data processing

Having read and accepted this Privacy Policy you agreed to the GUESS's processing, disclosure and international transfer of your personal information as described above in this Privacy Policy.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

This Privacy Policy is applicable for all the web sites owned or operated by GUESS, including, without limitation, the Web site currently located at www.guess.eu.

Your privacy is very important to us. Our Privacy Policy spells out GUESS’s commitment to respecting the privacy of the members and visitors to the website. We reserve the right to change this policy, which we'll do through online posting. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care Guess.Onlinecare@ch.guess.eu.

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS’s Privacy Policy. By visiting and using www.guess.eu,you are accepting and irrevocably consenting to the practices described in this Privacy Policy and in the Distant Sale Agreement posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under eighteen (18), GUESS requires that you inform a parent or guardian about this Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Distant Sale Agreement before an order might be placed with GUESS.


Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law;
  • Should you choose to have your name and personal data removed from GUESS database, you can do so by contacting Guess customer care at Guess.Onlinecare@ch.guess.eu.

Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have expressly granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfillment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfill and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason, GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your express consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies. You hereby grant your express consent that your personal data may be shared with the aforementioned companies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when a user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Sale of Business

If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.


Consent

By submitting your information you expressly consent to the use of that information as set out in this Privacy Policy.

External Links

Please be aware that the website may contain links to third-party web sites. If you visit these web sites by clicking on such links, these other sites may send their own cookies to visitors, collect data, or solicit personal information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. GUESS is not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorizsed access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems). As mentioned above GUESS has put in place various security procedures to protect your information. However, please be advised that the internet is not a secure medium.


Updates of the GUESS Privacy Policy

Guess may change, add or delete the Privacy Policy or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Site. Thereafter, you expressly agree to be bound by any such amended Privacy Policy. In this respect, GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 – 6934 Bioggio (hereinafter, “GUESS”): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (Guess.Onlinecare@ch.guess.eu).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to familiarize yourself with the content of your personal data accumulated in the information system; to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by writing an email to Guess.Onlinecare@ch.guess.eu
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • 3. to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • 4. to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • 5. to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • 1. to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • 2. to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • 3. to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • 4. to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • 5. to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorized access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.

 

Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.

 

Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

 

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

 

Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.

 

Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).

 

Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.

Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

 

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

 

Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.

 

Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).

 

Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.


Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.

Policy

Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter "GUESS"): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.

All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care (00800 4837 7387 Mo-Fr 09:00 am.-1:00 pm CET +01:00).

GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site and giving your express consent for the processing of Personal Data as provided hereunder.

GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.


Privacy Policy

Communication of Personal Data

Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.

Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.

Customer Rights

You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.

In addition, you may always be entitled to obtain from GUESS:

  • updating, correction and integration of your personal data;
  • Cancellation, transformation into an anonymous form or blocking of your personal data if processed in violation of the law.

Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number 00800 4837 7387 (Mo-Fr 09:00 am.-1:00 pm CET +01:00).
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.


Privacy Policy Summary

The principles on which GUESS Privacy Policy is based are listed below:

  • to process data exclusively for the mentioned purposes and according to the methods illustrated;
  • to use data for other purposes only where the user has expressed its unequivocal consent to such use;
  • to make data available to third party companies only for purposes that are strictly necessary to provide the requested service(s); not communicate, assign or transfer data to third parties for purposes exclusively connected to the third party, unless the users have received prior warning and have granted their consent;
  • to answer all requests for cancellation, variation and integration of personal data, opposition to data processing for the purpose of sending commercial information and advertising;
  • to ensure that data processing is conducted fairly and legally, protecting user privacy and implementing appropriate measures for security and protection of the privacy, integrity and availability of the data provided by users.

How and why we process your Personal Data

The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:

  • to proceed with your purchase request, with reference to the fulfilment of your online order and accounting and fiscal activities related thereto;
  • to manage correspondence and service communications with you; to fulfil and deliver your orders;
  • to verify that the data provided for the transaction are complete, valid, correct, and clear of fraudulent markers;
  • to subscript additional specific services, such as the GUESS newsletter, and other similar information bulletins about GUESS activities;
  • to carry out activities connected to marketing, market research and statistical processing.

In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.

GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.

The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.

For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.

It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.

Personal Data are stored for a time period that is adequate for the purposes of data processing as defined above.


Cookies

GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.


Security measures

GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy.

GUESS adopts the following security measures to protect your Personal Data:

  • by means of firewall;
  • by means of recording and accounting user activity on the network, application, and system-wide levels;
  • by means of anti-virus protection;
  • by means of certified cryptographic protection of information;
  • by means of intrusion detection;
  • by means of security analysis tools;
  • by means of controls on physical access to personal data processing tools.

However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).


Updates of the GUESS Privacy Policy

GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.