Reso Turchia

GUESS does not bear the return fees.

Here's how to proceed:

1. Contact the Customer Service to authorize the return.
2. Stick on the package the label enclosed in the invoice you received with your order. This label carries the address of our warehouse.
If you return the parcel in the original box, this label has to cover the shipping label;

If you no longer have your invoice, enter the delivery address of our warehouse along with your details:

CUSTOMER NAME AND SURNAME
ORDER NUMBER
GUESS c/o ND Logistics
Via Bazzani, 5/7 – Loc. Le Mose
29100 Piacenza (Italia)

3. You may return the parcel by a courier of your choice or through the post office.

We will refund exclusively the products actually received by our warehouse. After a quality control of the item or after attesting the damage, the refund will be issued on the credit card/PayPal account used to place the order.
The refund delay may vary according to credit cards issuers.