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General Conditions of Sale
GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland
e-mail: [email protected]
telephone number: +41 91 809 5000
Contact Customer Service: [email protected]
Once the Customer has placed an order through the Online Store, GUESS sends an order confirmation to the Customer via e-mail. GUESS may decide to accept, in whole or in part, changes requested by the Customer to the order, provided that GUESS is able to review the change before shipping the ordered products to the Customer. To make a change to an order, the Customer should contact Customer Service.
If Customer prefers not to use the above mentioned procedure, then a statement of withdrawal from the contract can be also made using the following form, which is, hovewer, just an example:
Contract Withdrawal Notice |
To: GUESS EUROPE SAGL,Strada Regina 44, CH6934 Bioggio, Switzerland.
|
I/We(*) hereby give notice of my/our(*) withdrawal from the contract of sale of the following products [in relation to the below specified order, please indicate the products for which you intend to withdraw] (*) Delete as appropriate.
|
Order N. _______ Date of contract_____
|
Name and Surname of the Customer(s) |
Customer e-mail___________,address_______ and telephone number_______ |
Date_______
|
Signature of client(s) (only if the form is sent on paper)
_______
|
(NON-MANDATORY) Please indicate the reasons why you are making a withdrawal from the contract: ___________________ |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
Returned items must be shipped to GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, PolandGUESS c/o GXO - Via Bazzani 5/7, 29122 Piacenza (PC) Italy.
Complaint Form |
To: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland |
|
Notice of Complaint hereby given in relation to the following sale contract / product: |
Order N. _______Date of Order________ |
Products [in relation to the above specified order, please indicate the defective products (and date of discovery) or other reasons for complaint] |
Please include information and circumstances concerning the subject of the complaint. |
Please include your request (e.g. options in par. [-]) |
Name and Surname of the Customer |
Customer e-mail___________address_____tel. Number |
Date |
Signature of client |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
These General Terms and Conditions of Sale (hereinafter “T&C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina,44 – 6934 Bioggio – Switzerland (hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active (hereinafter, the “Customer”).
The Customer should read these T&C carefully before placing any purchase order within this website, as these T&C shall apply to every order of items made through this website. Customer, by accepting these T&C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item, sending to the relevant Credit Institute or Paypal Account, within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed with the refund, excluding any additional costs incurred by Customer for deliveries where payment was made on delivery. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned defective item, sending to relevant Credit Institute or Paypal Account, within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
General Conditions of Sale
GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland
e-mail: [email protected]
telephone number: +41 91 809 5000
Contact Customer Service: [email protected]
Once the Customer has placed an order through the Online Store, GUESS sends an order confirmation to the Customer via e-mail. GUESS may decide to accept, in whole or in part, changes requested by the Customer to the order, provided that GUESS is able to review the change before shipping the ordered products to the Customer. To make a change to an order, the Customer should contact Customer Service.
If Customer prefers not to use the above mentioned procedure, then a statement of withdrawal from the contract can be also made using the following form, which is, hovewer, just an example:
Contract Withdrawal Notice |
To: GUESS EUROPE SAGL,Strada Regina 44, CH6934 Bioggio, Switzerland.
|
I/We(*) hereby give notice of my/our(*) withdrawal from the contract of sale of the following products [in relation to the below specified order, please indicate the products for which you intend to withdraw] (*) Delete as appropriate.
|
Order N. _______ Date of contract_____
|
Name and Surname of the Customer(s) |
Customer e-mail___________,address_______ and telephone number_______ |
Date_______
|
Signature of client(s) (only if the form is sent on paper)
_______
|
(NON-MANDATORY) Please indicate the reasons why you are making a withdrawal from the contract: ___________________ |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
Returned items must be shipped to GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, PolandGUESS c/o GXO - Via Bazzani 5/7, 29122 Piacenza (PC) Italy.
Complaint Form |
To: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland |
|
Notice of Complaint hereby given in relation to the following sale contract / product: |
Order N. _______Date of Order________ |
Products [in relation to the above specified order, please indicate the defective products (and date of discovery) or other reasons for complaint] |
Please include information and circumstances concerning the subject of the complaint. |
Please include your request (e.g. options in par. [-]) |
Name and Surname of the Customer |
Customer e-mail___________address_____tel. Number |
Date |
Signature of client |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
General Conditions of Sale
GUESS EUROPE SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland
e-mail: [email protected]
telephone number: +41 91 809 5000
Contact Customer Service: [email protected]
Once the Customer has placed an order through the Online Store, GUESS sends an order confirmation to the Customer via e-mail. GUESS may decide to accept, in whole or in part, changes to the order requested by the Customer, provided that GUESS is able to review the change before shipping the ordered products to the Customer. To make a change to an order, the Customer should contact Customer Service.
If Customer prefers not to use the above mentioned procedure, then a statement of withdrawal from the contract can be also made using the following form, which is, hovewer, just an example:
Contract Withdrawal Notice |
To: GUESS EUROPE SAGL,Strada Regina 44, CH6934 Bioggio, Switzerland.
|
I/We(*) hereby give notice of my/our(*) withdrawal from the contract of sale of the following products [in relation to the below specified order, please indicate the products for which you intend to withdraw] (*) Delete as appropriate.
|
Order N. _______ Date of contract_____
|
Name and Surname of the Customer(s) |
Customer e-mail___________,address_______ and telephone number_______ |
Date_______
|
Signature of client(s) (only if the form is sent on paper)
_______
|
(NON-MANDATORY) Please indicate the reasons why you are making a withdrawal from the contract: ___________________ |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
Returned items must be shipped to GUESS, DC10 - ul. Rabowicka 51A, 62-020 Jasin, Poland.
Complaint Form |
To: GUESS Europe SAGL, Strada Regina, 44 - 6934 Bioggio - Switzerland |
|
Notice of Complaint hereby given in relation to the following sale contract / product: |
Order N. _______Date of Order________ |
Products [in relation to the above specified order, please indicate the defective products (and date of discovery) or other reasons for complaint] |
Please include information and circumstances concerning the subject of the complaint. |
Please include your request (e.g. options in par. [-]) |
Name and Surname of the Customer |
Customer e-mail___________address_____tel. Number |
Date |
Signature of client |
The filled up form above can be send e.g. via e-mail to [email protected] or on paper via post service to GUESS EUROPE SAGL – E-COMMERCE DEPT. - Strada Regina 44, CH6934 Bioggio, Switzerland.
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44– 6934 Bioggio– Switzerland( hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active( hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .By placing any purchase order Customer confirms that he/she has read the information about GUESS items available through this website, including the following information: information about major characteristics of GUESS items, address of seller,place of manufacture of the items, price and terms of purchase, delivery, warranty period, payment terms and other relevant information on the GUESS items.
Customer, by accepting these T & C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever.In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1.Any order placed by Customer is considered an offer and shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e - mail message.GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2.If any item that Customer has ordered is not available( not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non - availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4.The items’ prices shall always be invoiced in Rubles (RUB). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated .Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website..
5.Delivery of items purchased by the Customer shall be made to the indicated delivery address .Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30(thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items together with the disposable seal;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
If Customer does not have documents confirming purchase of the items, he/she can still rely on other pieces of evidence that confirm purchase of the items.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
Should the above mentioned conditions not be met and provided that Customer cannot prove the purchase of the item by any other pieces of evidence, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www .guess.eu for 2(two) years from delivery, provided that any such defect must be reported to GUESS within 2( two) months from relevant discovery .Any claim beyond this timeframe shall be ineffective . Subject to the conditions set forth below, Customer is entitled to one of the following options: To ask for and receive a refund for the amount paid for the defective items or To ask for substitution of the defective items for similar items of proper quality or To ask for decrease of the purchase price accordingly or To ask GUESS to correct the defects without additional charge or compensate Customer for correction of defects Customer shall have any other rights granted to consumers under the Law of the Russian Federation“ On protection of consumers’ rights”, dated 07.02.1992 No 2300 - 1 Before shipping any defective item back to GUESS, Customer has to write to our Customer Service in order to register the return request.
If Customer chooses refund, the following procedure shall apply: upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between GUESS? CIS, LLC, a company organized and existing under the laws of the Russian Federation, with its principal place of business at Russia, 109012, Moscow, M.Cherkassky per., 2, prem. XIV, room 13 (OGRN – 5157746054318, INN – 7729482411, KPP – 771001001) ( hereinafter, “GUESS) and any customer in the territory of Russia (hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .By placing any purchase order Customer confirms that he/she has read the information about GUESS items available through this website, including the following information: information about major characteristics of GUESS items, address of seller,place of manufacture of the items, price and terms of purchase, delivery, warranty period, payment terms and other relevant information on the GUESS items.
Customer, by accepting these T & C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
Terms & Conditions
1.Any order placed by Customer is considered an offer and shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e - mail message.GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2.If any item that Customer has ordered is not available( not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non - availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4.The items’ prices shall always be invoiced in Rubles (RUB). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated .Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website..
5.Delivery of items purchased by the Customer shall be made to the indicated delivery address .Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30(thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer either at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website,or at the time of order delivery.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased onwww.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For return Customer shall either:
visit Order History section, choose order, goods to be returned and reason for return or contact Customer Service by following Contact Us
Goods to be returned must be accompanied by the documents, proving the purchase thereof, application for return, bank details for money refund (if the order was previously paid by cash).
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
If Customer does not have documents confirming purchase of the items, he/she can still rely on other pieces of evidence that confirm purchase of the items.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, by the payment method chosen to place the order. In case of Cash Payment on Delivery, please contact Customer Service for further instructions
Should the above mentioned conditions not be met and provided that Customer cannot prove the purchase of the item by any other pieces of evidence, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9.Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www .guess.eu for 2(two) years from delivery, provided that any such defect must be reported to GUESS within 2( two) months from relevant discovery .Any claim beyond this timeframe shall be ineffective. Subject to the conditions set forth below, Customer is entitled to one of the following options: To ask for and receive a refund for the amount paid for the defective items or To ask for substitution of the defective items for similar items of proper quality or To ask for decrease of the purchase price accordingly or To ask GUESS to correct the defects without additional charge or compensate Customer for correction of defects Customer shall have any other rights granted to consumers under the Law of the Russian Federation“ On protection of consumers’ rights”, dated 07.02.1992 No 2300 - 1 Before shipping any defective item back to GUESS, Customer has to write to our Customer Service in order to register the return request.
If Customer chooses refund, the following procedure shall apply: upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation.Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
These General Terms and Conditions of Sale(hereinafter“ T & C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44– 6934 Bioggio– Switzerland( hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active( hereinafter, the“ Customer”).
The Customer should read these T & C carefully before placing any purchase order within this website, as these T & C shall apply to every order of items made through this website .Customer, by accepting these T & C, acknowledges and declares that he / she is a consumer and purchases GUESS items only for his / her personal use, and not for re - selling them in the course of a commercial or business activity, of any kind whatsoever.In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1. Any order placed by Customer shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e-mail message. GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4. The items’ prices shall always be invoiced in Euro (EUR). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following: • returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items together with the disposable seal;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.guess.eu for 2 (two) years from delivery, provided that any such defect must be reported to GUESS within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland). however all disputes with Ukrainian Customers related to protection of consumers rights shall be resolved exclusively by the appropriate Ukrainian courts.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
This Distance Sale Agreement (hereinafter the “Agreement”) shall apply to all distance sale contracts between Guess Europe SAGL, a company duly incorporated and validly existing under the laws of the Swiss Confederation with its principal place of business at Strada Regina, 44 – 6934 Bioggio – Switzerland (hereinafter, “GUESS” or the “Company”) IDI number CHE113.255.366IVA, which operates website and any customer residentThe purpose of this Agreement is to determine reciprocal rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 Law on the Protection of Consumer (the “Consumer Law”) and the Regulation on Distance Agreements (the “Regulation”) concerning the sale and delivery of Women and Men Denim, Apparel, Bags, Shoes, Accessories, Underwear, Jewellery, Sunglasses, Watches and Fragrances; Boy and Girl Denim, Apparel, Bags, Shoes, Accessories (the “Product(s)”) which are presented in GUESS’ website www.guess.eu for sale, upon the Customer’s request for purchase.
This Agreement enters into full force and effect if and when the Consumer clicks on “I hereby read understood and accepted the Distance Sale Agreement” button or other buttons expressing same legal statement with different wording.
The Customer agrees and accepts that he/she correctly inserted his/her personal details including name/surname, address, telephone, credit number, etc.
The Customer, by accepting this Agreement, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all-time remain free to restrict the quantity of GUESS items which can be purchased through this website.
Title: Guess Europe SAGL
Address: Strada Regina, 44 – 6934 Bioggio – Switzerland
IDI Number: CHE113.255.366IVA
Telephone Number: 00902169002845
E-mail Address: [email protected]
1. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item without charging the relevant price.
2. The Products’ prices shall always be invoiced in Euro currency. GUESS shall procure that prices indicated on this website are correct and updated Shipment and delivery costs shall be charged on the Customer at the time of shipping the Product(s), according to the delivery fees in force at that time and as indicated in the applicable section of this website.
3. Delivery of the Products purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary due to the courier firm, with a maximum delivery frame of 30 (thirty) days. Should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery. GUESS shall not be held liable if the Product has been delivered to a third party of the Customer’s choice other than the Costumer and such party has refrained from accepting the Product. GUESS shall not be liable for the fault incurred by the courier company based on time-related matters (delay, non-delivery etc.).
4. Payment shall be made by Customer at the time of placing the order either by credit or as otherwise specified in the applicable section of this website.
5. By law, the Customer may return items purchased on www.guess.eu without indicating any reason and without any penalty, by exercising his/her statutory withdrawal right, within fourteen (14) calendar days as of the day of receipt by the Customer of the relevant Product. Notwithstanding that the Customer may exercise his/her withdrawal right within fourteen (14) calendar days as imposed by law, GUESS hereby grants a longer period to the Customer for exercising his/her withdrawal right which is thirty (30) calendar days as of the day of receipt by the Customer of the relevant Product.
Any claim, other than claims concerning defective products, beyond this timeframe shall be ineffective. The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying GUESS with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. GUESS will immediately notify the Customer regarding the receipt of the withdrawal request. As a consequence of returning items to GUESS, the Agreement will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by the Customer.Before shipping back any item to GUESS, Customer is invited to contact the Customer Service at the following link (https://www.guess.eu/en-tr/CustomerCare/ContactUs) in order to inform GUESS about return reason. Product(s) have to be delivered back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS confirms that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item. After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that GUESS may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
6. The information and materials contained in this site are provided “as is” and without warranties of any kind, either expressed or implied. www.guess.eu disclaims all warranties of merchantability or fitness for a particular purpose to the fullest extent permissible under the Turkish law.
7. Any notice or other communication to be given or made under or in connection with this Agreement shall be in writing. The address, fax number, electronic mail address (and the person or department for whose attention notices and other communication are to be given or made) of GUESS is as indicated above, or such other address, fax number, electronic mail address (and, if identified, the person or department for whose attention notices and other communication are to be given or made), as a Party, in relation to itself only, may notify the other Party in writing by not less than 5 (five) Business Days’ notice.The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying GUESS with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. GUESS will immediately notify the Customer regarding the receipt of the withdrawal request.
8. Should one or more provisions of this Agreement be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the Agreement. Said ineffective provision(s) shall be replaced with another (other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the Turkish law.
9. This Agreement is subject to Turkish law. Subject to the thresholds under Turkish law, the Consumer Arbitration Committee or Consumer Courts at the residence address of the Customer, or Civil Courts of First Instance if there is no Consumer Arbitration Court or Consumer Court in the city of residence of the Consumer, will have jurisdiction for disputes arising from and in connection with this Agreement.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
This Distance Sale Agreement (hereinafter the “Agreement”) shall apply to all distance sale contracts between Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi, a limited liability company duly incorporated and validly existing in the Republic of Turkey, registered with the Istanbul Trade Registry with the registration number of 24559-5, having its registered address at Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul (hereinafter, “Guess Turkey” or the “Company”) and any customer resident in Turkey (hereinafter, the “Customer” or the “Consumer”).
The Company and the Customer in this Agreement will be separately referred to as the “Party” and collectively referred to as the “Parties”.
The purpose of this Agreement is to determine reciprocal rights and obligations of the Parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumer (the “Consumer Law”) and the Regulation on Distance Agreements (the “Regulation”) concerning the sale and delivery of Women and Men Denim, Apparel, Bags, Shoes, Accessories, Underwear, Jewellery, Sunglasses, Watches and Fragrances; Boy and Girl Denim, Apparel, Bags, Shoes, Accessories (the “Product(s)”) which are presented in Guess Turkey’s website www.guess.eu for sale, upon the Customer’s request for purchase.
This Agreement enters into full force and effect if and when the Consumer clicks on “I hereby read understood and accepted the Distance Sale Agreement” button or other buttons expressing same legal statement with different wording.
The Customer agrees and accepts that he/she correctly inserted his/her personal details including name/surname, address, telephone, credit number, etc.
The Customer, by accepting this Agreement, acknowledges and declares that he/she is a consumer and purchases Guess Turkey items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the Guess Turkey trademarks and goodwill, as well as its selective distribution network, Guess Turkey hereby reserves the right and shall at all-time remain free to restrict the quantity of Guess Turkey items which can be purchased through this website.
Title: Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi
Address: Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul
MERSIS Number: 0411045177300014
Telephone Number: 00902169002845
E-mail Address: [email protected]
1. If any item that Customer has ordered is not available (not only temporarily), Guess Turkey shall not be bound by any obligation to deliver; in this event Guess Turkey will inform Customer about non-availability of the ordered item without charging the relevant price.
2. The Products’ prices shall always be invoiced in Euro currency. Guess Turkey shall procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the Product(s), according to the delivery fees in force at that time and as indicated in the applicable section of this website.
3. Delivery of the Products purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary due to the courier firm, with a maximum delivery frame of 30 (thirty) days. Should delivery be delayed due to circumstances beyond the reasonable control of Guess Turkey, Customer shall be notified with an alternative date of delivery. Guess Turkey shall not be held liable if the Product has been delivered to a third party of the Customer’s choice other than the Costumer and such party has refrained from accepting the Product. Guess Turkey shall not be liable for the fault incurred by the courier company based on time-related matters (delay, non-delivery etc.).
4. Payment shall be made by Customer at the time of placing the order either by credit or as otherwise specified in the applicable section of this website.
5. By law, the Customer may return items purchased on www.guess.eu without indicating any reason and without any penalty, by exercising his/her statutory withdrawal right, within fourteen (14) calendar days as of the day of receipt by the Customer of the relevant Product. Notwithstanding that the Customer may exercise his/her withdrawal right within fourteen (14) calendar days as imposed by law, Guess Turkey hereby grants a longer period to the Customer for exercising his/her withdrawal right which is thirty (30) calendar days as of the day of receipt by the Customer of the relevant Product.
Any claim, other than claims concerning defective products, beyond this timeframe shall be ineffective. The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 1 (Sample Withdrawal Form) or by notifying Guess Turkey with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. Guess Turkey will immediately notify the Customer regarding the receipt of the withdrawal request. As a consequence of returning items to Guess Turkey, the Agreement will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to Guess Turkey are damaged in any way, Guess Turkey shall be entitled to retain the payment of the items already done by the Customer.
Before shipping back any item to Guess Turkey, Customer is invited to contact the Customer Service at the following link (www.guess.eu/tr-tr/CustomerCare/ContactUs) in order to inform Guess Turkey about return reason.
Product(s) have to be delivered back to Guess Turkey to the store specified on the return label together with their original invoice in a single delivery through the pickup service provided via UPS.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher.
Upon receipt of the returned item, Guess Turkey shall check compliance with the procedure stated above and fulfilment of all relevant conditions. As soon as Guess Turkey confirms that all such conditions have been met, Guess Turkey shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item. After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that Guess Turkey may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to Guess Turkey; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her. Provided that the Customer does not ask for having the item back, Guess Turkey shall be entitled to keep such item and withhold any amount connected to the transaction.
6. The information and materials contained in this site are provided “as is” and without warranties of any kind, either expressed or implied. www.guess.eu disclaims all warranties of merchantability or fitness for a particular purpose to the fullest extent permissible under the Turkish law.
7. Any notice or other communication to be given or made under or in connection with this Agreement shall be in writing. The address, fax number, electronic mail address (and the person or department for whose attention notices and other communication are to be given or made) for notices to Guess Turkey and other communication to be given or made under or in connection with this Agreement is the above
or such other address, fax number, electronic mail address (and, if identified, the person or department for whose attention notices and other communication are to be given or made), as a Party, in relation to itself only, may notify the other Party in writing by not less than 5 (five) Business Days’ notice.
The Customer may use his/her withdrawal right by filling in a withdrawal form set out in Annex 2 (Sample Withdrawal Form) or by notifying Guess Turkey with an explicit statement relating to a withdrawal request. The Customer may also fill in the withdrawal form provided on the Website. Guess Turkey will immediately notify the Customer regarding the receipt of the withdrawal request."
8. Should one or more provisions of this Agreement be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the Agreement. Said ineffective provision(s) shall be replaced with another (other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the Turkish law.
9. This Agreement is subject to Turkish law. Subject to the thresholds under Turkish law, the Consumer Arbitration Committee or Consumer Courts at the residence address of the Customer, or Civil Courts of First Instance if there is no Consumer Arbitration Court or Consumer Court in the city of residence of the Consumer, will have jurisdiction for disputes arising from and in connection with this Agreement.
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
Unless expressly stated otherwise in this Preliminary Information Form, the descriptions written in bold typeface will have the meanings ascribed in Distance Sale Agreement.
Essential features of the services provided to the Customer are described below. Pressing on the “I hereby read, understood and accepted Distance Sale Agreement” button or the similar button(s) shall mean that Customer accepts Terms and Conditions of this Agreement and this Agreement enters into force as of such acceptance. Details relevant to products features, number, unit price and total are provided at basket and checkout phase. The Customers may always reach to Guess Turkey via phone number 00902169002845, and/or e-mail address [email protected]
Delivery of the Product: Delivery Product pursuant to the Distance Sale Agreement executed by and between Guess Turkey and the Customer will be delivered to the Customer being custom duties at Consumer charge. Order will be given to authorized contracted cargo officer by Guess Turkey within two (2) working days after the receipt of the order at the latest. Delivery time of the Product is five-six (5-6) days at standard delivery, two-four (2-4) days at express delivery according to carrier, subject to one (1) day delay according to the region of the Customer. The said delivery time will not exceed legally prescribed thirty (30) days in no condition.
Customer may withdraw from this Agreement by returning the purchased Product within thirty (30) days as of the delivery of the Product to the Customer itself or the person/company in the stated address (“Right of Withdrawal”). The Customer will notify Guess Turkey via e-mail within the same period of time and return the Product. The Customer agrees and accepts that the Product will be subject to assessment by GUESS as set forth under Distance Sale Agreement.
The Product will not be used in any way to be subject to the Right of Withdrawal. The Product will be returned with the Product’s box, pack and the standard accessory if it exists in complete and free of damage.
After the return of the Product Price to the bank, the transfer to the Customer’s bank account is totally related to the banking process. In this respect, the Customer agrees and accepts that Guess Turkey may not be held liable for the possible delays and that this transfer procedure will take approximately four (4) weeks.
After Customer reads this Preliminary Information Form on site and accepts it, the Distance Sale Agreement will be executed. This Preliminary Information Form constitutes the integral part of the Distance Sale Agreement
The Customer’s applications related to complaints and objections can be made to Consumer Arbitration Committee or Consumer Courts that is located in the residential area of Customer or in the place where goods and the services are purchased by the Customer.
(This form should only be filled in and submitted to Guess Turkey if the Customer wishes to exercise his/her right of withdrawal.)
To: Guess Turkey Perakende Satış Mağazacılık ve Ticaret Limited Şirketi
Dereboyu Cad. Bilim Sok. No:5 Sun Plaza A-BLK 30 İç Kapı.51 Maslak, Sarıyer, Istanbul
[email protected]
I hereby declare that I exercise my right of withdrawal arising from the Agreement in relation to the sale of the items below:
-Date of order or delivery:
-Relevant item subject to the right of withdrawal:
-Price of the relevant item subject to the right of withdrawal:
-Name of the Customer:
-Address details of the Customer:
-Signature of the Customer: (if submitted in written form)
-Date:
These General Terms and Conditions of Sale (hereinafter “T&C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina, 44 – 6934 Bioggio - Switzerland (hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active (hereinafter, the “Customer”).
The Customer should read these T&C carefully before placing any purchase order within this website, as these T&C shall apply to every order of items made through this website. Customer, by accepting these T&C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1. Any order placed by Customer shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e-mail message. GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4. The items’ prices shall always be invoiced in Euro (EUR). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu,without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item. Any claim beyond this timeframe shall be ineffective. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Before shipping back any item to GUESS, Customer must send an email to [email protected] in order to get authorization to proceed with the item return.
In addition to terms and procedure mentioned above, Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
- returned items must not have been used, worn, washed or damaged;
- items’ identification tag must still be attached to the items together with the disposable seal;
- items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item, sending to relevant Credit Institute or Paypal Account, within and no later than seven (7) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.guess.eu for 2 (two) years from delivery, provided that any such defect must be reported to GUESS within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
Before shipping any defective item back to GUESS, Customer must send an email to [email protected] in order to get authorization to proceed with the item return.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item sending to relevant Credit Institute or Paypal Account, within and no later than seven (7) days from receipt of the goods, confirmation to proceed to refund for the price paid for the defective item. Timings related to refund visibility on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under GUESS control. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
These General Terms and Conditions of Sale (hereinafter “T&C”) shall apply to all sale contracts between Guess Europe SAGL, a company organized and existing under the laws of the Swiss Confederation, with its principal place of business at Strada Regina,44 – 6934 Bioggio – Switzerland (hereinafter, “GUESS”) IDI number CHE113.255.366IVA, which operates this website and any customer resident in any of the countries where this website is or will be active (hereinafter, the “Customer”).
The Customer should read these T&C carefully before placing any purchase order within this website, as these T&C shall apply to every order of items made through this website. Customer, by accepting these T&C, acknowledges and declares that he/she is a consumer and purchases GUESS items only for his/her personal use, and not for re-selling them in the course of a commercial or business activity, of any kind whatsoever. In order to safeguard its legitimate rights and interests in the GUESS trademarks and goodwill, as well as its selective distribution network, GUESS hereby reserves the right and shall at all time remain free to restrict the quantity of GUESS items which can be purchased through this website.
1. Any order placed by Customer shall be binding on GUESS only upon acceptance and further confirmation by GUESS, to be sent to Customer through an e-mail message. GUESS may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach GUESS before shipment of the selected items.
2. If any item that Customer has ordered is not available (not only temporarily), GUESS shall not be bound by any obligation to deliver; in this event GUESS will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.
3. Any sale agreement between GUESS and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by GUESS.
4. The items’ prices shall always be invoiced in Euro (EUR) except for Norway where prices shall be invoiced in Norwegian Krone (NOK). GUESS shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.
5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of GUESS, Customer shall be notified with an alternative date of delivery.
6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.
7. GUESS is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with GUESS.
8. Customer may return items purchased on www.guess.eu, without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at GUESS charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
Items have to be sent back to the warehouse specified on the return label included in the parcel or on the one generated upon completion of the return registration process on the website, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to GUESS, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to GUESS are damaged in any way, GUESS shall be entitled to retain the payment of the items already done by Customer.
Upon receipt of the returned item, GUESS shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as GUESS is able to confirm that all such conditions have been met, GUESS shall send to Customer an e-mail message confirming the acceptance of the returned item and start the refund procedure in order to have Customer reimbursed for the price paid for the returned item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only and on the credit card or PayPal account used to place the order.
Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to GUESS; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, GUESS shall be entitled to keep such item and withhold any amount connected to the transaction.
9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.guess.eu for 2 (two) years from delivery, provided that any such defect must be reported to GUESS within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.
For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.
Upon receipt of the defective item, if GUESS is able to confirm that such items does not conform with satisfactory quality standard, GUESS shall send to Customer an e-mail message confirming the acceptance of the defective item and start the refund procedure in order to have Customer reimbursed for the price paid for the defective item in the following thirty (30) days, irrelevant of the payment type formerly adopted by Customer. Refund of the item’s price shall always be done to the Customer who made the payment, only.
10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.guess.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.
11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.
12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).
T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.
Welcome to Guess!
Personal data includes any information or data that can be used to identify a natural person, either directly or indirectly. In this privacy policy, we will refer to all users’ personal data collectively with the term “Personal Data”, as more fully identified and described below. The company Guess Europe SAGL (hereinafter also referred as “us”, “company” and “our”) is firmly committed to protecting and respecting your privacy. In this Privacy Policy, in connection with the use of our website (in short, the “Website”), we will outline in detail the personal data that may be processed by us in connection with:
Privacy Policy Summary
Guess Europe SAGL is the Data Controller which processes your personal data, as described in this Privacy Policy. The registered office of Guess Europe SAGL is located in Bioggio, Switzerland, 6934, Strada Regina No. 44.
Guess Europe SAGL has appointed a Data Protection Officer (DPO), who can be contacted at the following email address: [email protected]
2. Personal Data Processed and Methods of Collection
(i) Website
You can decide whether to use the Website (to place orders also) as an unregistered user or after creating a personal account on the Website as a “Registered User”. Registration on the Website is optional and allows you to access your order history, manage your wish lists, check the details of your current orders, save several delivery addresses, manage returns and, optionally and explicitly, grant your consent to save and automatically enter your card details, as well as other current and future payment methods, including automatic payment methods, for future use.
Therefore, we collect and process the following data categories:
(ii) Commercial Communications
If you grant your consent on our Website, you will receive our commercial communications, also those based on user profiling. The degree of personalisation of content sent by Guess may vary depending on the information you have given to Guess via the website or your experiences in our stores (e.g. purchases).You may request to receive marketing communications in the relevant section of our Website or when creating your account.In addition, we may send e-mail communications regarding the purchase of products and services from categories similar to those purchased by the user, based on our legitimate interest.Users may ask, at any time, to cease receiving communications regarding products or services from similar categories and withdraw their consent for the aforementioned commercial communications.
(iii) Customer Service
For the purposes of customer service, our company collects Personal Data from you via the online contact form, instant messaging tools (e.g. WhatsApp), calls (also via external contact centres), emails, chats (chatbots, live chats, personal shoppers) and via social networks.The data acquired through these channels are only those required to manage and respond to your requests: failure to provide data and information may prevent us from processing your request (e.g., your IBAN number when you contact us to request a refund, if a purchase has been made on our Website and you have chosen to pay cash on delivery of the product).Where necessary, in order to properly fulfil your request, we may collect information about your online purchases (via our Website): these data include the characteristics of the products purchased, billing and shipping addresses, your’ telephone number and payment information.
This section:
Data Controller: Guess Europe SAGL. with registered office in Bioggio, Switzerland, 6934, Strada Regina No. 44
DPO: Users may contact the Data Protection Officer of Guess Europe SAGL by writing to [email protected].
Cookies are strings of text that a website can send to your terminal (PC, notebook, smartphone, tablet;) when you are browsing. The website that sent them can read and record cookies that are on the same device to obtain various types of information. Each cookie type has a defined purpose.
What types of cookies exist?There are three basic categories: technical cookies, analytical cookies and profiling cookies.
On the home page, when you access the website for the first time, you will see a pop-up banner containing a short cookie policy and the panel to manage cookie preferences. By interacting with the banner, you can accept the option of accepting the use of cookies or select/deselect individual categories of cookies. Consent to the use of cookies is recorded with a specific “technical cookie”.
With your express consent, you may receive personalised notifications on your device about Guess products and business news ( called “web push notifications”). We use technologies similar to cookies to send these notifications, which store the information in local storage on your device.You can withdraw your consent to receive such personalised commercial notifications at any time, depending on the browser you are using and according to the following instructions.
Main browsers:
You can also withdraw your consent to receiving notifications directly from the communications that you receive by following the instructions below:Desktop: Right-click on the notification > disable notifications from guess.eu
Mobile: Access the notification centre > Site settings > Notifications > Block notifications from guess
5. Purposes of Personal Data Processing and Legal Basis
Depending on the interaction method you choose, we may process your Personal Data for different purposes and on different legal bases.
Specifically:
PURPOSE | LEGAL BASIS |
purposes a), b), c), d), i) | performance of the contract between the parties |
purposes e), f), h) | express consent of the data subject |
purposes e1), g), j), l), m) | legitimate interest |
purpose k) | legal obligation imposed on the Data Controller |
6. Recipients of Personal Data and their Location
User Personal Data is stored in the European Union, in Switzerland and the United States (as our parent company Guess Inc. is located in the United States and, for data storage purposes, the servers of Guess Inc. are also used, which are located in the United States).
The transfer of your Personal Data from the European Union to Switzerland is based on the adequacy decision of the European Commission, which recognises that Switzerland is a country that provides an adequate level of protection for Personal Data. The transfer of your Personal Data to the United States, which is one of the countries not recognised by the European Commission as a country that guarantees an adequate level of protection, is made on the basis of appropriate measures to protect the Personal Data contained in binding legal agreements (EU standard contractual clauses).
Any third parties to whom we may entrust personal data collected through the Website, as part of the purposes for which said data were collection, will be selected using due diligence and taking the steps required, on a reasonable basis, to guarantee that such third parties process or handle your Personal Data in a protected and safe manner, in compliance with our instructions only and for no other purpose, in addition to ensuring that any transfers of data outside the European Economic Space comply with applicable data protection laws.
Lastly, wherever it is deemed necessary in connection with the handling of any claims, actions or legal actions or proceedings or in order to comply with applicable legal obligations, we may disclose your Personal Data to outside counsel or lawyers. We may also need to use, share or disclose your Personal Data if required in response to litigation, investigations or for other legally required disclosures or publications.
7. Duration of Personal Data Storage
Your Personal Data will only be kept for the period strictly required for the purposes for which they have been processed. Specifically, we will store your Personal Data:
Our company has adopted the appropriate security measures to help protect users from and against the loss, misuse, unauthorised access or alteration of their Personal Data.
9. User Rights and How to Exercise Them
At any time, you are entitled to:
10. Right to Lodge a Complaint with Control Authority
If you believe that your Personal Data is being processed in a way that violates or infringes upon applicable data protection laws, you are also entitled to lodge a complaint with the Data Protection Authority of the EU Member State in which you reside, work or are alleged to have committed such a breach.
11. Links to Third-Party Websites – Communication to Social Networking Sites
Our Website contains links to other websites. If you have given your consent (as set out in section 5h above), we will disclose your email address to social networking sites (Facebook and Instagram) and to the Google digital platform, which may process said personal data to determine whether you are a registered user with a personal account on those sites; in this way, via banners, we can show advertisements relating to Guess products (which may be of interest to you) when you use their services.
Please bear in mind that third-party websites (including social networks) have specific privacy policies. Please check these privacy policies before using the links present on our Website or consenting to the communication.
For any issues or queries regarding the processing of your Personal Data, you can contact the Data Protection Officer of Guess Europe SAGL by writing to [email protected].
13. Changes to the Privacy Policy
This Privacy Policy was updated in November 2022. This Privacy Policy is subject to change, so we recommend that you examine or review it on a regular basis, in the privacy section of the website. However, if we make any significant changes to this Policy, we will inform users by way of a notification or notice in the privacy section of the website.
Our Website is intended for users 18 years of age or older only. Registration on our Website and subscription to our newsletter are only available to customers over the age of 18.
This Website may also incorporate plugins and/or buttons for social networks in order to allow the easy sharing of content on your favourite social networks. These plug-ins are programmed so as not to install any cookies when you access the page in order to safeguard user privacy. If established by the social networks, cookies will only be installed when you make effective and voluntary use of the plugin. Please note that if you browse while you are logged in to the social network, you have already consented to the use of cookies through this website when you signed up to the social network. The collection and use of the information obtained via the plugins is governed by the respective privacy policies of the social networks, to which we recommend you refer.
Enabling/disabling and deleting cookiesYou can also manage your cookie preferences by changing your browser’s internet settings. There are several ways to manage cookies, however disabling cookies may cause the website to function incorrectly. For more information, please consult your browser instructions or the help screen: generally, cookie settings can be found in the “options” or “preferences” menu of your browser.
You can delete the cookies collected via your browser in the following ways:
Please note that we cannot guarantee that the procedures and links given above will always correspond to the latest version of the browser you are using as they are subject to frequent updates and amendments. Compulsory provision of data through cookie installation. Your personal data processed via the installation of technical and analytical cookies (as your IP address is processed in anonymised form) are necessary to ensure the correct browsing experience on this Website.
Providing your consent for the installation of profiling cookies is optional. Your personal data will be processed by these cookies with your express consent in the manner set out above.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. Some of those companies are established in countries outside of the European Economic Area, not having privacy legislation equivalent to the Swiss data protection legislation. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The owner of personal data database of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu,you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself. You are also entitled to access your personal data containing in GUESS database and obtain information from GUESS as to the place of location of such personal data database and any third persons to whom your personal data are transferred to.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service .
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group, consequently your personal data may be transferred abroad to respective GUESS entity and such GUESS entity undertakes. (i) to maintain sufficient regime of protection of your personal data; and (ii) to use your personal data only for the purposes described in this Privacy Policy. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy and the fact of submitting his/her personal data to GUESS.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Consent on personal data processing
Having read and accepted this Privacy Policy you agreed to the GUESS's processing, disclosure and international transfer of your personal information as described above in this Privacy Policy.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
This Privacy Policy is applicable for all the web sites owned or operated by GUESS, including, without limitation, the Web site currently located at www.guess.eu.
Your privacy is very important to us. Our Privacy Policy spells out GUESS’s commitment to respecting the privacy of the members and visitors to the website. We reserve the right to change this policy, which we'll do through online posting. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. It also explains the steps we have taken to secure your personal information. Finally, it explains your options regarding the collection, use and disclosure of your personal information.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care [email protected].
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS’s Privacy Policy. By visiting and using www.guess.eu,you are accepting and irrevocably consenting to the practices described in this Privacy Policy and in the Distant Sale Agreement posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under eighteen (18), GUESS requires that you inform a parent or guardian about this Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Distant Sale Agreement before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason, GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your express consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies. You hereby grant your express consent that your personal data may be shared with the aforementioned companies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when a user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Sale of Business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Consent
By submitting your information you expressly consent to the use of that information as set out in this Privacy Policy.
External Links
Please be aware that the website may contain links to third-party web sites. If you visit these web sites by clicking on such links, these other sites may send their own cookies to visitors, collect data, or solicit personal information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. GUESS is not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorizsed access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems). As mentioned above GUESS has put in place various security procedures to protect your information. However, please be advised that the internet is not a secure medium.
Updates of the GUESS Privacy Policy
Guess may change, add or delete the Privacy Policy or any portion thereof from time to time in its sole discretion where it deems it necessary for legal, general regulatory and technical purposes, or due to changes in the services provided or nature or layout of the Site. Thereafter, you expressly agree to be bound by any such amended Privacy Policy. In this respect, GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 – 6934 Bioggio (hereinafter, “GUESS”): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the Customer Care ([email protected]).
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to familiarize yourself with the content of your personal data accumulated in the information system; to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by writing an email to [email protected]
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorized access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy. However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Welcome to our GUESS web site. Please read this Privacy Policy carefully. It applies each time you visit GUESS site, surf through its pages or use its services, regardless of whether you purchase any products. The data controller of the information collected through this site is Guess Europe Sagl, with registered office in Switzerland, Strada Regina 44 - 6934 Bioggio, (hereinafter 'GUESS'): it independently establishes the purposes and methods of data processing, and the implementation of security procedures to guarantee the privacy, integrity and availability of any collected data.
All comments, queries or requests relating to the use of your personal data by GUESS are welcome and should be addressed to the customer service.
GUESS recognizes the importance of protecting the personal data of visitors and customers of this website (e.g. identification data) as well as financial information (e.g. credit card number) collected from them. For this reason GUESS adopts specific policies and security measures to protect your personal data. The following information is provided by GUESS to enable you and all visitors of this website to be fully informed about GUESS Privacy Policy. By visiting and using www.guess.eu, you are accepting and consenting to the practices described in this Privacy Policy and in the General Terms and Conditions posted in the applicable section of this site and giving your express consent for the processing of Personal Data as provided hereunder.
GUESS informs you that GUESS does not collect personal data from anyone under the age of eighteen (18). If you are under 18, GUESS requires that you inform a parent or guardian about these Privacy Policy and the General Terms and Conditions mentioned above, as GUESS requires their consent and acceptance to the Privacy Policy and Terms and Conditions before an order might be placed with GUESS.
Communication of Personal Data
Communicating your personal data to GUESS when requested in any of the many instances where personal data is collected through this site may be essential in order to achieve the purposes set down by the communication itself. Failure or refusal to provide accurate information when requested will cause inability of the online application, and therefore the GUESS organization shall not be in the position to process your request.
Communicating additional data to GUESS, other than those compulsory, is optional and will not produce any consequence with regard to the main purposes of your personal data collection.
Customer Rights
You are entitled, at any time, to obtain confirmation from GUESS, in a clear and comprehensible form, if your personal data do or do not exist in GUESS database. You are also entitled to obtain information from GUESS about the source of your personal data, the purposes and methods of data processing that apply to your personal data, the type of logic applied when electronic instruments are used for data processing; you have also the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning yourself.
In addition, you may always be entitled to obtain from GUESS:
Should you choose to have your name and personal data removed from GUESS database, you can do so by calling the tool-free number customer service.
Please note that although your personal information is deleted from our database for commercial purposes, the history of orders placed on our website will remain in our system for security reasons.
Privacy Policy Summary
The principles on which GUESS Privacy Policy is based are listed below:
How and why we process your Personal Data
The personal data you provide may be processed by GUESS, both manually and using electronic tools, for the following purposes:
In processing personal data that may, directly or indirectly, identify you, GUESS aims to abide by the principle of strict necessity. For this reason GUESS set up this site in such a way as to reduce use of your personal data to the absolute minimum: therefore, your personal data are not processed when the purpose of the specific activity can be achieved by using anonymous data.
GUESS may use your personal data to send you advertising about its products and services only if you grant your consent.
The “GUESS Customers” database is under the exclusive ownership of GUESS; it is available and may be shared with other companies belonging to GUESS Group. GUESS does not sell, rent or disclose its customers’ names, addresses, email addresses or other personal information to any non-Guess entity, except for the cases when such communication is mandatory by law or is required for purposes envisaged by the law, for which the person’s consent is not required; in these cases the personal data may be made available to third parties who will process the data autonomously and exclusively for such purposes.
For maintenance of the web site, and to provide the e-commerce services and communication to its Customers, GUESS uses the services of a third party company. If necessary, the personal data shall be processed by this third party company only in the case in which this is instrumental to the collaboration of the third party with GUESS, and in respect of rigid constraints regarding contractual confidentiality. The data shall also be able to be communicated to consultants assisting GUESS for the management of electronic billing (mainly internet providers, shipping companies), banks and credit control agencies.
It could happen that GUESS may find itself processing personal data of third parties, communicated directly to GUESS by its own users, such as when an user buys a product to be delivered to a different person, or when the person who pays for a product is different from the final recipient of such product. It is however your own responsibility to obtain consent from this person before communicating his/her personal data to GUESS and to inform him/her about this Privacy Policy.
Personal Data are stored for a time period that is adequate for the purposes of data processing as defined above.
Cookies
GUESS site uses cookies to keep track of your shopping cart; GUESS uses cookies to deliver content specific to your interest and to save your password so you don’t have to re-enter it each time you visit our site.
Security measures
GUESS will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above and we adopt security measures that are sufficient to reduce the risks of destruction or loss of data – even if accidental – to a minimum, to impede unauthorised access, illicit types of processing and processing that is not in accordance with the purposes of data collection, as indicated in this Privacy Policy.
GUESS adopts the following security measures to protect your Personal Data:
However, while GUESS takes all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold GUESS responsible for any breach of security unless this is due to our negligence. GUESS advises you to ensure that your computer is equipped with appropriate software to protect data transmission, both incoming and outgoing (such as up to date antivirus systems).
Updates of the GUESS Privacy Policy
GUESS may modify or simply update this Privacy Policy, in part or completely, owing to variations of the laws and regulations that govern this matter and protect your rights. Such variations and updates of this Privacy Policy will be notified to users on the Privacy Policy page as soon as they are introduced and thus GUESS encourages you to periodically review this page.
Duty Free & Fast Delivery is applicable only to indicated products. Please note that if you add one or more products that are not marked "Duty Free & Fast Delivery", your whole order will be shipped from our main warehouse in Europe and will be subject to custom duties, with Standard delivery times.
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Technical cookies are necessary for the website to function properly and remember your settings, as well as to manage your cart and the check-out procedure. Without them, you may not be able to display pages correctly or use some services. Together with these, we also consider all analytical cookies as technical - these allow us to improve the functioning of the site by monitoring its use by users. The data obtained from these cookies is used by Guess anonymously and exclusively for statistical purposes.
Profiling cookies are used to track the user's browsing activities online and create profiles as per their tastes, habits, choices, etc. If you have consented to the use of profiling cookies, by installing these cookies, we will be able to send you marketing communications more similar to the preferences expressed while browsing the site. Disabling these cookies may result in less interesting content being displayed for you.